Jira Service Management

Goodmorning, Within our project team we are using the timeline and board to visualize and plan our projects. We only see the EPIC projects on our timeline, which is great. However, we want to make ...

• cloud
• jira-service-management
• jira-service-management-cloud

Hello, my project has custom field "Template Name" text field I want show count statistic of unique text content how to implement this? 

• jira-service-management
• jira-service-management-server
• server

Estou estudando pemissões e li sobre permissões para clientes no Jira Service. Minha questão é a seguinte: minha organização vai prestar serviço voluntário para um associação sem fins lucrativos (ONG...

• cloud
• jira-service-management
• jira-service-management-cloud

Hello Community, We are using Data center.  I have a quetsion reg jira proforma forms. I've tested copying over HTML strings in forms(Inside normal description field) and it does not seem...

• cloud
• jira-service-management
• jira-service-management-cloud

If we create another JIRA database for Consulting Projects (e.g., copy of Client JIRA), can we exalate that as well with internal JIRA? Basically, two different JIRAs interacting with the internal JI...

• cloud
• jira-service-management
• jira-service-management-cloud

Hello Team, I received that message on last saturday   Quentin Miras's account will be permanently deleted soon Hi Danielle Dakaud, The Atlassian account for Quentin Miras (quentin....

• cloud
• jira-service-management
• jira-service-management-cloud

I create a label, then add on pages needed  when I search by label, tool only show a page added, other pages can't show or when I click on this label at a page, tool inform "There are no pages...

• cloud
• jira-service-management
• jira-service-management-cloud

There are scenarios where Business Owners are Reporting Manager. Can we merge these approvals so that same person doesn't receive multiple approval request for same case. how to resolve it?  

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• jira-service-management
• jira-service-management-cloud

JIRA Mobile App, Unable to acces.   There is nothing in this portal.   The request type you are trying to view does not exist. View other portals.   How can we access?

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• jira-service-management
• jira-service-management-cloud

I have a requirement to create Request Type for a JSM Portal in which the user can select multiple Objects and for each one, I need to allow them to select an Object to link to it.  For example...

• customer-portal
• insight
• jira-service-management

Good day everyone,    I trust that all is well    Being in charge of our support teams processes, I want to ensure that we also take security seriously when it comes to users ...

• cloud
• jira-service-management
• jira-service-management-cloud

Hi, Using Jira service desk on-prem, I try to create a trigger to copy issue attachment during workflow transition , to the local path of the Jira server. Any Idea ?

• jira-service-management
• jira-service-management-server
• server

Hi All! I'd like to get an advice on an off issue I am dealing with. By my workflow and automations, a Project manager should receive an email right after the ticket is created and the status of th...

• cloud
• jira-service-management
• jira-service-management-cloud

I have created an if-else block to add a specific label depending on the Customer Request Type of the submitted issue. These are custom Custome Request Types that I created for the service desk. Desp...

• jira-service-desk-server
• jira-service-management
• jira-service-management-server

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• jira-service-management-cloud

We used to organize our Dev Ops with Jira Software. Now we want to change to Jira Service Management and therefore cancel our Jira Software subscription, since we now also offer service and JSM has a...

• cloud
• issue
• jira-service-management
• jira-service-management-cloud
• jira-software

I have person information on this account I can't make private so they can get my name and email address I have already had an attempt against my microsoft login I can block these groups of people ...

• jira-service-management
• unknown-hosting-type

Hi all, I am trying to setup a new service desk for my organization, which as got multiple teams in the IT department. My initial question is about the grouping of people and the assignation of iss...

• cloud
• jira-service-management
• jira-service-management-cloud

Siempre he encontrado la limitante de crear un filtro, para que solo me traiga el mes corriente, sin que yo vaya y actualice la fecha desde y hasta. Que se haga de forma autoamtica, para que mi da...

• cloud
• jira-service-management
• jira-service-management-cloud

ayuda necesito restaurar las contraseñas de uno usuarios pero no les llegan los correo par validar el proceso

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• jira-service-management
• jira-service-management-cloud

Does free tier include Teams integration?

• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I have the following automation configured: My goal is, when an Issue1 in Project1 is moved to a different status, all issues in Project2 related to Issue1 are moved to the same status. ...

• cloud
• jira-service-management
• jira-service-management-cloud

JSM Cloud - can I not make it so people can add comments upon approving or rejecting approvals? I think it's possible in data center?? Why wouldn't cloud have this same functional parity?

• cloud
• jira-service-management
• jira-service-management-cloud

Is it possible to allow approvers in a jira TEAM MANAGED service management project to provide comments when rejecting an approval? I see it's an option for company managed... I'm not sure why it wou...

• approver
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I want to change the below automated reply from JIRA when user raise an issue with us "Just confirming that we got your request. We're on it." And, I want to send an automated email t...

• cloud
• jira-service-management
• jira-service-management-cloud