Community resources
Community resources
Community resources
Jira Service Management
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Hey, I want to add watchers by group, but there is no option. I am trying from smart value but not succeeding, What I am trying is that, retrieving users account id from group to multiuser p...
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Hi. I want to change status of ticket automaticall by subject or contents of mail. If someone knows, please help me out. Thanks.
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Hi. I want to customize the name of the ticket in Jira Service Management. Is it possible? If someone knows, please tell me. Thanks.
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Hi Community! I have the following business requirement: Customer C creates a ticket, the 2nd level wants to send the last comment (which is an open question) to an external Partner X. X receives a...
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I have noticed it's possible to adjust the look&feel for the whole Customer portal. The colors and styling will then be the same for all projects below the site/organization. However, since we ar...
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Hi there, I'm trying to set a security level, and I'd like to add "Participants" to Users / Groups / Project Roles. However, I couldn't find "Participants" in the dropdown, how c...
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Hello Team, We would like to understand about Post Incident Reviews in JSM on when to use them and how to use them and how different it is from Problem module in JSM. We would like to un...
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Hello, we have connected the Jira Service Management with a Confluence knowledge base. This also works so far, but we have an issue with the display of images in Chrome / Edge. The images are not ...
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Can I make a ticket by using command of slack?
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Hello The email notification for issues stop working after years of perfect running can you please check on you end csiromaniahelpdesk.atlassian.net We receive the new request i...
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I Can't remove demo users (they don't appear in User Management), yet when I am testing my online ticketing system/website, I have a dropdown for "Assignee" which is built into Jira, yet it comes up ...
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I have explored Opsgenie API Documents. As per the below https://docs.opsgenie.com/docs/service-api https://docs.opsgenie.com/docs/team-api It looks like there is no mechanism to fetch service...
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지라랑 컨플루언스 사용해보려고 했는데 처음에 회사관리자로 설정이 된거같습니다 계정을 아예 삭제하고 싶은데 관리자라고 삭제가 되지 않습니다 삭제 요청드립니다
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Hello all, Can Jira Automation rules be used to move a Jira Service Management Ticket from one status to another status when a Jira Software story has its status updated? Example: The end...
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I'm trying out the OpsGenie platform to receive critical system alarms after-hours by overriding my DND on my Samsung XCover Pro. It works well with the Insistent Notification option except for...
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I have two Object Fields, one called Manufacturer and the second called Model. I would like to have it where a user will choose a manufacturer, like "Apple" and it will show only models that ar...
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Buen dia, Estoy requiriendo conocer el % por categoría en los backlog, teniendo en cuenta la cantidad de historias por épica. A cada épica se le asigna una categoría, pero cada épica puede va...
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When pasting lists into Description or Comments of tickets, adding bullets only puts a bullet on the first line. Like this. I just pasted this in, from a text file, highlighted it and cli...
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Hi Team, Recently I written a script to set field description as linked issues when selected issue from issue picker(Script runner issue picket field) but due to permission issue we are planning to ...
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Hi Team, Recently I written a script to set field description as linked issues when selected issue from issue picker(Script runner issue picket field) but due to permission issue we are planning to ...
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An email gets sent when a ticket is created and there is a link in that email to view the ticket. Recently, our link has changed and I don't know how to change the link in the email to go to th...
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I have a project that is very old and huge. I only really want the last say 5 yrs of issues to migrate to the cloud. Is this possible?
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I'm looking for examples of how Jira Assets (aka Insight Asset Manager) has been used to manage Atlassian products, Marketplace Apps, licenses, as well as TechPOCs for them. I'm curious if anyone h...
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Curious if there are any forthcoming enhancements to be able to open all child issues in an epic or parent? Instead of having to open one-by-one-by-one which is tedious.
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When i go to create an issue in Outlook, the Jira Cloud addin opens up, but it is just blank. Seems to only be happening on my laptop i use for remote working. My desktop at work is fine. &nb...
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