Community resources
Community resources
Community resources
Jira Service Management
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This would be for specific projects, and the intent is to find patterns of work that are consistently tagged to multiple sprints, e.g. take longer to complete than anticipated)
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I need to add white space between fields.
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Good day to all! I would like to know if there is any way to block the satisfaction survey from being answered IF the reporter does not do it after a certain period of time. E.g.: ...
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So I am trying to do something similar to this post over here: Scripted Field The difference is, I am operating in Jira Cloud, where it appears that they are operating on Jira Server. When atte...
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Hello, Is there a way to move assets between different categories/schemas? I'm also having trouble with importing assets into existing schemas via the CSV import. Thanks, Kenny
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Looking for information on how to retrieve the Organization associated with Service Desk issues. We use API's to pull data into our data warehouse and would like to categorize tickets by custom...
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Hello, ¿is it possible to see all the values of JSM's native tags (label) field, and delete them?
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SLA have been working fine up until I created new queues in my service project with new request types (new project that should not be connected to our current SLA goal and normal IT support) and trie...
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When creating a JSM Form, does the the Description box within each field's settings support any markup? It doesn't seem to recognize the WikiRender markup but I'm hoping somebody can tell me what for...
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Hello dears, Please help me with the following 2 requirements in my JSM and Confluence Cloud instance... 1. Do I need to delete all the values that the native Label field currently has, and if po...
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Hello Atlassian community, specific question in the Asset area. We are having all our application registered in Assets in one object type. These applications sometime are having Add-ons app insta...
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We are facing a strange behavior when new transactions are created. Users of our internal domain are auto assigned to the first organization created in this project. However we have re-assigned them...
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Is there any way to connect to my JIRA projects database at no additional cost? Dbeaver.
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Hi Colleagues. Please help me with this case. I have automation, which opens a new ticket. In the main ticket, I have Dynamic Forms Multi-Select Field, which I want to copy in the newly created...
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Can we link two tickets in customer portal in JSM and fetch the value from one field in one ticket to another field in another ticket? Field type is text field
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Hi Opsgenie Community, We want to inform you that, after careful consideration, we have deprecated the Opsgenie login feature in our platform, effective 11 March 2024. This decision was made as par...
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Hi, i would like to referral user to the self-service and finish the incident task by the special status like "user has been referraled to self-service". Is it possible to do it without change the w...
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What tips and suggestions do folks have when using JSM primarily as a service/support desk (taking questions/requests/problems from customers, and answering/solving them) - for automation using JMWE?...
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We want to add the value/option in the already created custom field ‘Office code’. For e.g., We are having a custom field named ‘Office code’ (Field type : Single list single choice ) in which the o...
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Hi, I want to add some custom fields that exists in Issue view to Customer Portal Requests List. How can i edit this screens fields ? Thanks, Okan
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Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.ifountai
I am trying to configure the opsgenie API for creating the alert from my spring boot 3 application. Here in the configuration class created the AlertApi bean @Bean public AlertApi getAlertAP...
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Hi all, I currently have a 250 agent license. But that option is now no longer and the min is 500. I can't afford double the cost so what options do I have?
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Hey, I recently started seeing options for List and Issues option in project sidebar. From top view, I see that both are mostly similar. Is there any known difference that can be ut...
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Hi ! I would like to assign and notify a group in a jira issue. If it's possible how can i do it ? Have a good day !
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Hello, Is there a way to implement a remote desktop connection through JSM? Is JSM can be integrated with Cisco IP phone? Is JSM can be integrated with my assets and endpoint module?
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| yesterday | ||
| October 27, 2025 8:46 PM PDT | ||
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