Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation rule that collects and posts bunch of tickets once a day?

Zoghayyer_ Omar July 16, 2024

Is there a way to implement the following scenario?

Suppose I have multiple tickets in various statuses. If 5 of these tickets are moved to the "In Testing" status, I want an automation rule that posts them in a Slack channel only at 3 PM daily. (so track what tickets has moved to that status during the day, and only post them at 3pm)

Currently, I have set up an automation rule to post to the Slack channel immediately when a ticket is moved to "In Testing".

1 answer

1 accepted

2 votes
Answer accepted
Christopher Yen
Community Champion
July 16, 2024

Yes we have a similar automation but for SLA breaches.

You would create an automation rule like this, 

Trigger: Scheduled time (Daily, 3 PM)

Then Lookup Issues: JQL of the issues you're looking for. I think something like this might work,

status changed to "In Testing" during (startOfDay(), endOfDay())

Then Send Slack Message

2024-07-16 12_59_52-Window.png

Zoghayyer_ Omar July 16, 2024

checking...

Christopher Yen
Community Champion
July 17, 2024

I'm not sure if the CRON expression is needed? unless this is the only option for scheduling in data center Jira 

Try this JQL as a lookup issues action, 

status changed to "Production Owner Review" during (startOfDay(), endOfDay())

 

2024-07-17 14_38_07-Window.png

Zoghayyer_ Omar July 17, 2024

looking..

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events