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Within subtask automation, how can i get the assignee and send an email to them?

Rajan Dangol
Contributor
July 16, 2024

 

Within subtask automation, how can i get the assignee once it has been assigned and then send an email to them?

 

 

  Subtask workflow.png

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Nadhila Savira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2024

Hi Rajan,

Could I ask what you are trying to achieve here?

The IF condition matching Assignee with Issue Assignee looks a bit odd to me. If I know what you're trying to achieve, I can possibly make a better suggestion.

Furthermore, are you looking for the Assignee of the subtask, or the parent issue?

If you check the Action Send email, you can add the Assignee immediately without needing Smart Values. Screenshot 2024-07-17 at 16.06.50.png

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Rajan Dangol
Contributor
July 16, 2024

Also, how do i add sub task ticket number within sendmail?{{createdIssue.key}}  is returning empty. 

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