Community resources
Community resources
Community resources
Jira Service Management
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Hey community members. I am trying to add the "Requests deflected" report to a dashboard. I have attempted to use the "Service Project Report" gadget, but it does not appear to allow any of ...
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Our IT project is a JSM project. We do not want developers or other team members to create tickets Jira Software, we want them to use the portal. If I create a ticket in Jira Software (I'm the Jira ...
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We recently upgraded our OpsGenie to Operations which went quite well. As we work thru our next steps in improving out process, a couple of questions stand out Will there be an ability to find ...
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Hello, I want to know if there is a way that I can customize the thank you toast message that is displayed after submitting an Issue Collector popup.
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Hi Attlassian community, I've a ticket that is related to 28x assets. When I tried to add them in the Jira Project I get the following message: "This field can only store 20 objects" Is ther...
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I'm setting up a virtual agent and editing an intent flow from the "Salesforce - Access" template. I have created the step "change request type and fields" and I am wanting to change the request type...
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Dear all, We have an Issuetype so calles "Maintenance". Within this, we are tracking the development activities to solve an incident, which were reported by the customer. The customer is flagged in ...
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Hello, Iam new to Jira and the community, and would like to know if its possible to link or at least navigate from an issue in Jira to a confluence page. So for example, lets say there is...
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Hi everyone, I added issue collector to my webpage with custom trigger button. Now i want to log when new issue submitted from frontend via Issue Collector. As you now, I cant access iframe cont...
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Hi everyone, We were looking through the object graph for one of our objects and we noticed the following: We see the reference System-Integrations multiple times. In the background, in Genera...
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I'm Jira org admin and I cannot select a specific field to be displayed on any issue card, even within a company-managed project. I've already configured the security schemes, and aft...
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Is there any way to know the statistics of people who enter a Jira portal by logging in? or use of a portal? I would like to know how many people use a portal in jira but i dont have any way to know...
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Hi, We run the Jira Service Management DataCenter - which is linked (application link) with our confluence. For each project we have a confluence space linked where agents write instructions/tuto...
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Hi I created a custom date picker field in a request for new starter requests. I am able to use these two fields below to populate the requests which someone types in a form New Us...
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Hy! I have a problem when performing an automation. I need that when a customer comments on a Ticket that is in a resolved status, the automation is activated and automatically changes the status to...
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Hi Team, I want to implement automation for if sprint value changes either i need pop-up confirmation like how it was there in server, or I would need original value to revert even if I chan...
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Hello, We have an internal .ORG domain which is synced with OKTA for all accounts that is accessible. When non-staff accesses the Customer Portal, they can enter an email address and then when...
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Hey Community! Newbie automation question here! I am looking to craft an alert(email) to specific persons based on product categorization categories. The goal is alert a person(s) when a ticket is c...
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I have a question on x-pack elastic integration, I'd appreciate some help. Im currently sending webhook from elastic but the alert that shows up in opsgenie doesn't really match the payload....
- Question
- cloud
- opsgenie
- opsgenie-cloud
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hello My company does not support Slack, Microsoft and zoom, how can I remove the options in the console?
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We have a vulnerability showing on our server that belongs to Jira, I am going to list the troubleshooting steps we have followed below my message. However, none of the steps have been successful, we...
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Can someone help me come up with a strategy for my Jira Service Management form? I have a custom issue field called Criticality. The options for criticality are as follows: No Impact, Minimal Impact,...
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Hello, We are having an issue were the parent tickets are not closing once child ticket is closed. An Automation rule is showing errors, checking to see if you can provide an explanation for ...
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Hello community 👋 We’re excited to share that the Jira Service Management virtual agent is now available on your customer portal! The same powerful AI service experience we built for Slack can now...
Related collections
Atlassian Community Events
| User | Count |
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| 33 | |
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| May 29, 2025 11:41 AM PDT |