I have been using Atlassian Statuspage for several years within a team of IT professionals to manage incidents and maintenance. We use a Google Group email address as a shared Site Admin account. Th...
Hi team, We are currently using StatusPage and we're exploring the pros and cons of Audience specific pages for some of our key customers I have a couple of questions and would appreciate...
Hi there, I have a question about Statuspage. The component currently displays 90 days of history by default. I’m on the Hobby plan ($29/month). Is there a way to configure it to show a shorter windo...
I got the notification to update the API keys and when I login to my Atlassian account, the Statuspage page ID is different than the the one I see we actually have setup in Intercom. Does ...
I would like incident commanders to populate some metadata when creating an incident. Is it possible to add it when using manage status page UI?
I'm unsure on what needs to be done for step 7. I created a new key, and selected copy after that step but is there another step in between 6 and 7 below? DO I need to past the copied key anywhere, o...
Hi, We use custom SCSS and HTML on our Statuspage to fulfil our company profile. There seems to be a recent change, that have created problems for our code. Have you recently done anything with the ...
Hi Team, I have created the rova agent to generate the bar chart for my ticket status and its showing in rova but the same input if i try to create confluence and publish its showing in the followin...
Hello I want to create a custom status page that only displays the status of Salesforce services. Is there a guide on how to set this up?”
Hello I want to create a custom status page that only displays the status of Salesforce services. Is there a guide on how to set this up?”
I have recently created a StatusPage for our company - trackit. On the page I can see that it shows a - "this is an example incident" - I don't want this to appear on the page to not confuse...
The Organisation Admin for my page has now left the organisation. As I'm only a 'User Access Admin' I cannot remove her, which means I also cannot add or remove other site admins as I would like to d...
Hi, We want to rename some and remove some components from our Status Page view which are now obsolete and we don't need to track them any more. Is there a way to disable those components or archiv...
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Hello! Had a quick question. Should component statuses automatically be reset back to "Operational" after an incident resolves? Let's say I had an incident that updated two components from "Operati...
Hello, We have recurring maintenance every 4th Sunday of the month, and also every Thursday, at set times. Since there is currently not an option to set recurring maintenance, what would be ...
If I switch to a Private Page, it shows "Authenticated users can view private pages. Communicate privately with internal employees or selected customers." Could the "selected" customers be external ...
Hi, I am currently on the trial public page plan and would like to switch to either a private plan or the free plan. A couple of questions 1. Private Page - It mentions that authenticated users can...
I want to be able to limit the external users who can access the page. I want to use a public page but only for email/SMS/Slack notifications for now. I want to keep access to the actual Statuspage b...
Our company is evaluating Statuspage and we expect to need between 50–100 component groups to organize our services. Which pricing tier supports this scale, and what would the monthly cost be?
Currently we can update the uptime/downtime data(hours/minutes for major/partial outage) for a component using statuspage management UI. Do we have any API to do that programatically?
We are considering using statuspage to show our customers how our services are doing, what maintenance we have planned and communicate about incidents. We have some services which are tenant specific...
When users opt to subscribe to a Status Page, is there a way to allow them to subscribe to a whole component group, instead of individual components within that component group? Each component...
Hi Everyone, We're new to Statuspage and Atlassian but have been on the customer facing side of your products and decided to give it a try. We're currently using the free Statuspage to see if ...
Good morning, I need to access the invoices, but I don't have the access or password.
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