Community resources
Community resources
Community resources
- Community
- Tag: knowledge-base
Tag: "knowledge-base"
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If you are an Atlassian Marketplace vendor, you have probably already written a solid set of documentation pages: installation guides, feature overviews, API references, FAQ articles, administrator g...
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Hello there! I'm Elena from Elevatic. Let’s be honest, most Confluence spaces don’t stay organized for long. As content grows, things get messy fast. The good news? There’s a smarter, data-d...
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Read the full article to learn how Confluence now supports up to 250,000 users per site, enabling you to bring more teams, projects, and company-wide knowledge together in one place.
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Read the full article to learn how Jira Service Management now supports up to 100,000 agents per site, enabling more of your service teams to share a single front door and knowledge base.
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Scale and trust are foundational to your success in Atlassian Cloud, which is why we are transparent about user tiers and our commitment to raise them. Today, we’re delivering on that promise by sign...
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Content Score for Confluence helps teams quickly see which pages are clear, trusted, and well maintained and which ones need attention before they become a problem. That matters more than it may se...
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A big thank you to everyone who attended our recent webinar - we truly appreciate your time and engagement. We had a great turnout and received some thoughtful questions from the audience. For tho...
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Frequently Asked Questions are a vital part of your Confluence knowledge base, onboarding spaces, product documentation, you name it. Many teams lean on a combination of FAQ templates and the Expand ...
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Let me guess. You have a Confluence space that's been around for a few years. It has hundreds of pages. Some of them are great — clear, detailed, genuinely useful. Others... you're not so sure abou...
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Hi, Atlassian Community! Over the last few months, the Jira Service Management knowledge base has undergone a transformation with a number of new feature releases designed to create a connected, op...
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Hi there! I'm Elena from Communardo Products. During my experience as a Product Marketing Manager for knowledge management tools, I often see the same challenges appear as teams scale their Co...
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📚 The Great Book of Elf Recipes We’ve covered Portals, Request Types, Queues, and SLAs. Today, we’re going to give your team the greatest gift of all: Silence. The Scenario: Imagine if every s...
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Most organisations today face a familiar problem: the more knowledge they create, the harder it becomes to find, manage, and keep it up to date. Pages multiply, documentation gets out of date, and on...
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Hi there! I’m Elena from Communardo Products. In a previous community post about multilingual content in Confluence, a reader asked for lean strategies to help their international team manage ...
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Novedad en Atlassian JSM: ahora puedes compartir artículos de conocimiento directamente desde tu portal de clientes, no solo desde Confluence, ¡sino también desde Google Drive y Microsoft SharePoint!...
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👋 Hi everyone, I’m Elena from Communardo Products. When I talk to teams about their experience with Confluence, one topic keeps coming up again and again: data. We all know Confluence is where c...
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A large organisation, maybe a bank, a hospital, a tech company, where the knowledge base is the beating heart of how work gets done. Policies, procedures, best practices - all living inside Confluenc...
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Hey everyone! 👋 We just dropped a new guide that tackles something I know many of you are dealing with: teams drowning in docs, Slack messages, and training materials that nobody uses. "Inf...
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Hi Community! We’re excited to introduce third party knowledge sources to Jira Service Management! Now, you can extend your native knowledge base across additional content sources such as SharePoin...
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As global teams scale, the demand for multilingual documentation within platforms like Confluence grows. However, managing translations across different languages often becomes a challenge, especiall...
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We’re thrilled to unveil Macros for Confluence - a powerful, standalone app now available on the Atlassian Marketplace. Once a part of Capable’s integrated toolkit, these macros are now accessib...
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Confluence shines when it comes to drafting content, sharing ideas, and collaborating on projects. However, when it’s time to deliver that content - whether to a public-facing site or an internal doc...
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Hi Community 👋 We’re excited to introduce new enhancements to Knowledge Base in Jira Service Management! Below we’ve rounded up several generally available (GA) features to supercharge yo...
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UPDATE (7/30/25): We've introduced several exciting enhancements to Playbooks including support for JQL filtering, drafts, and automation rule creation - read this post to learn more! ...
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Dear Community, If you're using Confluence Cloud to power your knowledge base, you're already on the right track. But what if you could take it further—transforming that static space into an intera...
2,008 views 1 9 Deleted user March 21, 2025
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