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Rovo and attached Emails in jira -> new feature request

Patrick S_ Stuckenberger
Contributor
October 2, 2025

Hi everyone!

 

Atlassian team Barcelona is around the corner and new rovo quests show up : )

 

How do you handle external emails within Jira?

How can rovo find those messages?

 

The official Atlassian Outlook Jira Connector can post emails to to a jira issue, but those messages will not be indexed -> so rovo will not see them

2025-10-02 11_05_48-Posteingang - Outlook.png

 

 

 

There is a new feature request:

https://jira.atlassian.com/browse/JRACLOUD-96266

 

How do you bring your email content including attachments to the rovo knowledge base?

 

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