Turn off ai comment summary

[Christian Bernsen López]

I previously turned off the ai comment summary in jira with the link that was visible in the summary itself.

Atlassian seems to have turned it on again without asking, and now the option to turn it off is missing. 

We would like not to have such feature forced on us, we would like a solution to turn this off.

[Éric Dagenais]

On my end, the 'turn off comment summaries' is back but does not seem to have any effect.. I keep getting summaries slowing more and more work item page loading...

Any workarount to disable it 'for real' ?

[Nathan Phillip Brink]

I don’t really recommend it, but if you use Greasemonkey (or something similar like Tampermonkey), you can use my userscript at https://github.com/binki/binki-atlassian-jira-summarize-hide which specifically targets that summary thing.

P.S., that specific script just adds CSS, so if you already use a custom style add-on you can probably just copy-paste the CSS in there. But then you won’t get automatic updates as Atlassian changes their sites and I update the script in response.

[Nikola Perisic]

Hi @Christian Bernsen López 

Have you turned off the AI off completely from your site? This will turn off all of the AI options in there. Atlassian doesn't turn on the features back just like that, because that would be against their policy.

[Christian Bernsen López]

We haven't turned it off site wide, because previously individual users could turn off this specific feature for themselves see https://community.atlassian.com/forums/Jira-questions/How-can-I-disable-automatic-AI-summary-of-work-items/qaq-p/3071701.

They have indeed turned this back on just like that and removed the previous option to turn it off as many of our own users and users of other orgs have noted, again see the linked community ticket.

[Nikola Perisic]

@Christian Bernsen López 

You are right, I wasn't aware of this, and why this works in this kind of way. Have you talked to Atlassian support regarding this issue?

[Nathan Phillip Brink]

I don’t have administrative access to the Jira instances where I encounter this, so an administrative option to disable AI for the site is not an option for me.