Atlassian Automation

...e’d love to hear how you’re using these APIs and where we can improve during this EAP. Please drop your feedback in the comments below or add it directly to the public feature request ticket above. T...

• Article
• api
• automation
• cloud-automation
• jira-automation
• rest-api

Hi Community! We’ve heard your feedback - editing Confluence pages through automation has been one of your top requests. We’re excited to announce the new “Edit page” action, now available in Confl...

• Article
• automation

Hello Atlassian Community, Camilo from the automation team here. We're excited to announce a significant enhancement to our email automation capabilities. As part of our ongoing efforts to provid...

• Article
• automation

...ou orchestrate end-to-end workflows across teams and products, moving beyond single-task automation to true business process automation. Why this matters : Eliminate manual workarounds: No m...

• Article
• automation
• cloud-automation
• confluence-cloud
• jira-automation
• jira-cloud
• +3 more tags...

Hi all, I’m trying to automate a step in our workflow and could use some help.   The problem: Whenever we merge a PR that fixes a Jira issue, the Fix Versions field has to be updated manuall...

• Question
• automation
• github
• jira-automation

Hi all, I’m trying to automate a step in our workflow and could use some help. The problem Whenever we merge a PR that fixes a Jira issue, the Fix Versions field has to be updated manually for eac...

• Question
• automation

Hello all, I have an automation which sends the web request /rest/api/2/user/search?query={{issue.customfield_12345.urlEncode}} where {{issue.customfield.12345.urlEncode}} is an email address f...

• Question
• api
• automation
• jira
• rest-api
• scopes
• +1 more tag...

In trying to implement Edit Confluence Page , I am running into an error. 1. Any known ways to get details on the error? 2. I have used JQL in the trigger step (scheduled and manual) as well as...

• Question
• automation
• cloud
• confluence
• standard

Hello community, I'm struggling with an automation and I hope you can help. I have 3 date fields and 3 text fields. What I'm trying to do is prevent them from editing the value after entering data. ...

• Question
• automation
• custom-field
• jira-software-cloud
• rules

I have a global rule to sum up estime time from sub tasks, to tasks, to epics and i wanted it to also go to initiative, but it does not work and i dont under stand why.   here is my rule ...

• Question
• automation

Hello, I need your help with a specific issue: I would like to create a ticket for a specific project, and when creating the ticket, I must fill in a field to request an account creation. In this ...

• Question
• automation

Hi community, i'm new in this automation process and found no template and the automation could help me. I would like to postpone an issue.   IF there is a "due date" AND the "due date" is e...

• Question
• automation

Hello community, I have the following problem, and I suspect that I'm just doing something wrong. Therefore, any help would be greatly appreciated. My use case is to identify all items with empty fi...

• Question
• automation

Hi everyone, I'm running into a baffling issue with a Jira Automation rule where a variable comparison fails, even though logging shows the values should be identical. I'm hoping someone in the comm...

• Question
• automation

Hello Together, I want to link Linking one category of tasks under one EPIC to one Story Point based on Summary. Could you please help me with automation of this (creating a Rule) ? Thank you!

• Question
• automation

How do I configure my Jira project to use a unique workflow scheme for each component defined?   For example component A would use Workflow A. Component B would use Workflow B.

• Question
• automation

Im looking to auto change the work item assignee when the state changes from in progress to qa. I want the work item assignee to be the test sub-task assignee.

• Question
• automation

Hi, All. I wrote a conditional statement to check for specific Korean text within the Description field, but it keeps returning false. Could you please review what I might be doing wrong? Even whe...

• Question
• automation

Is it possible to automatically upload a PDF attachment from a Jira ticket to an AWS S3 bucket, for example using an automation with a webhook and AWS Lambda, or by running an AWS SSM Document?

• Question
• automation
• aws

How to update a jira ticket from excel file?  

• Question
• automation

Dear All, We are currently receiving customer issues through the Jira Help Center. Our customers expect to receive a response via the “Reply to Customer” comment within 24 hours of issue creation, ...

• Question
• automation

Some tickets in our Service Management project are cloned and moved into Software Development projects. When cloning, we haven’t found a way to copy the form from the original ticket into the new on...

• Question
• automation

Hello Friends! I'm working on an automation rule in Jira (Cloud version) to streamline the process of closing user stories and their sub-tasks. Here's what I'm trying to do: Use JQL to retrieve a...

• Question
• automation
• cloud

I have setup an automation rule for when 'Total Story Points' custom field changes on an Epic issue type the parent issue that is linked to that Epic as the parent should have the 'Total Story Points...

• Question
• automation
• jira-datacenter

I want to create subtasks based on a list of checkboxes that the user can tick after the rule is triggered manually from a story: My assumption was that I can check whether it is ticked (true...

• Question
• automation
• checkbox
• condition

I have seen some contributors on here have had success using automations to roll up logged time from story/bug/task to Epic. I want to do the same, and I also then want to roll up to Initiative. I h...

• Question
• automation
• time-tracking

Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that ar...

• Article
• attachment-email
• automation
• email-action
• hr
• hrsm
• +4 more tags...

I am really new to automation. We started using Teams instead of creating Service Accounts that can be assigned tickets. I am creating automation to detect when the Teams field is changed to a spec...

• Question
• automation

I have several pages in my confluence pages and my Jira projects. I am trying to add an automation that creates a new Task for anything that got updated and commented on in Confluence. 

• Question
• automation