Atlassian Automation

Update Feb 07, 2025 We’ve just shipped an update to existing rules with an incoming webhook trigger. You’ll now be able to prepare for our migration to the new incoming webhooks system. How does ...

• Article
• automation

Last year, @Jonathan Smith wrote an article on how to use Automation and Page Statuses to create a simple page approval process. It's straightforward, and elegant. So of course, I had t...

• Article
• approval
• automation

I created a variable (softwareVersion) with the syntax: substring(issue.summary, indexOf("Version ") + 7, indexOf(" ", indexOf("Version ") + 7))   Within the same rule, when I attempt to ...

• Question
• automation

  If the parent issue changes to a specific field status value, how do I set it up when I want to automatically create a sub issue and connect it to the parent issue?

• Question
• automation

  Hello, Can somebody help with the inline or block condition in the "Description field"? I understand this is not an ideal solution, but what we are trying to achieve is to return fields tha...

• Question
• automation
• jira-automation
• jira-cloud

Today, we have the option to create a Confluence page when an issue is created, but it has to be based on a template. There is no option to copy an existing page. Is there a way to automate this pro...

• Question
• automation

We are thinking of integrating WDESK with JIRA with an intention of whenever something is approved in WDESK, corresponding JIRA story status gets changed to Done. If anyone has any guidance or point...

• Question
• automation

We have a release checklist containing a number of action items to check off. We use this page every two weeks and instead of us having to manually uncheck the items I would like to automate it so wh...

• Question
• automation

Hi, I'm trying to add checkboxes in the issue description in Jira using Markdown or any other supported format. My goal is to include options like these: Option 1 Option 2 I tried using Markdow...

• Question
• automation
• cloud

I have 2 projects: 1 Service project (CSHP) 1 Product Discovery project (SIR) If someone submits an idea via portal, first automation automatically creates a new and linked idea ticket in the PD...

• Question
• automation
• copy
• custom-field
• jira-product-discovery
• jira-service-management
• +1 more tag...

Hi There,  We are using JPD in our department I am aware that as of now there is no easy way of cascading ideas under each other within a view. However, I am exploring a way that by using a cu...

• Question
• automation

I am attempting to pull the data entered into a Form into a Custom Field using Automation to display in the Context field (Details) portion of the request Issue View. I have a Form placed within a ...

• Question
• automation

This seemed easier than it would seem - I assume I've just mixed up my syntax...   Background: I have two custom asset fields in Jira. Person (customfield_10010) - This field references the ...

• Question
• assets
• automation
• custom-field

I created a form that automatically assigns to the LMS admin. The assignee field is not visible in the form. When the form creates a new issue, I want it to generate or make visible the field Assign ...

• Question
• automation

I need an automation where a user reviews an alert received in Jira>teams. The user should be able to trigger a custom action that initiates an on-call for the specific team based on the defined s...

• Question
• automation

  Hi all! I'm trying to build a filter that will give me all tickets that have sprint start date >= <given date>, but can´t seem to find a way :-( is this possible? I'm using Jira Serv...

• Question
• automation

  How to implement and automate OOO in jira project. Whoever is on leave how can we enable in our project to replicate to other while we assign any tickets to their queue.

• Question
• automation

Hi Experts,   I am trying to create one JIRA form however everytime I am getting an Unsupported field "Log Work" error. When I delete this field, I start to get error that Auto save dint work....

• Question
• automation
• jira-forms

Hi. I have a form that creates issues for an LMS administrator. When users select Content Type option 1 from the dropdown, I want the issue that will be generated to start with ABC: [plus whatever th...

• Question
• automation

  Good afternoon, how are you? I’m creating an automation so that whenever a specific comment appears (via API), the ticket changes to a specific status. However, the automation doesn’t seem to...

• Question
• automation

Ultimate need: Discovery project view where ideas are grouped by the Project their Delivery issues belong to. Automation problem: I am trying to set up an automation that detects changes in Ideas...

• Question
• automation
• delivery
• discovery
• idea

We are using Jira Product Discovery for our roadmap tracking. Each of our ideas has people fields where we track who is running point for various teams (e.g., product, design, engineering). We want ...

• Question
• automation

I Would like to create an automation that does the following: when a version is released, all story,tasks,spikes with that fixed Version, that are Resolved, change their status to "Done" (our last s...

• Question
• automation

After estimating the hours to the subtasks of a Story or Bug card, is there way to see the total sum of all the subtasks from the parent card? In older JIRA (not in cloud) when we come to parent car...

• Question
• automation
• jira-cloud
• sub-task

I want to add a auto trigger email rule to a specific page in the Space. Please advice.

• Question
• automation

Hi all, Im incorporating JAM Assets/objects into our Jira instance and I want to know if its possible to automatically move an Issue status if the Asset/object is edited. For example if the As...

• Question
• automation
• jam
• jsm