Atlassian Automation

Modern teams don’t work in straight lines. An incident can be Sev-1 for one customer and low priority for another. A feature might be ready for engineering but blocked on design. Yet most automations...

• Article
• agent
• automation
• cloud-automation
• collection
• confluence
• +12 more tags...

Hey Atlassian Community, I’m Raine from the Automation team, and I’m here to announce a new action to kick off 2026! As your toolkit grows, managing all of your web resources can be a real challe...

• Article
• automation
• confluence
• jira-automation

Hey Atlassian Community, Swaetha from the Automation team here on behalf of Camilo! As we wrap up the year, we wanted to leave a few presents under your Automation tree. Over the past six months ...

• Article
• automation

For compliance reasons, we are capturing comments made on a Jira work items using the following: date created: {{comment.created}} ID: {{comment.id}} Comment author display name: {{comment.author....

• Question
• automation
• jira-cloud

Automation billing attribution now follows rule scope and plan limits We’ve improved how Automation applies billing limits for rules, so usage is now attributed to the correct app based on rule sco...

• Article
• automation

I'm looking to improve visibility on tickets with long-standing blockers. Scenario: Parent tickets remain open 3+ months because they have linked blocker tickets Need to proactively notify the bl...

• Question
• assignee
• automation
• block
• jira

Dear all, I have an automation rule which trigger during a specific WF transition On that WF transition I need to set the assignee to the current user who trig the automation ONLY if it belongs to ...

• Question
• automation
• jira-data-center

I am trying to copy Affected services value (This field is bult-in for asset Services) to Linked object (This contains services of asset management.) through automation. When I try to copy it its sa...

• Question
• automation

Mistakenly I applied Security On my Jira project. After applying security I could not see my own created tickets. Once removed Security I could see new tickets but could not see older tickets which i...

• Question
• automation
• jira-cloud

Hi there,   as the headline suggests, I would like to create assets when certain actions are triggered in Confluence. For example, when a specific template is used in Confluence, an asset shou...

• Question
• automation
• confluence

How do I make the if condition attached into an else condition under the same branch?

• Question
• automation

Hi there - I'm a complete noob at Jira so forgive me. Currently we have a large number of requirements, test cases, and user stories. The general cascade is: Requirements -> User stories -> Te...

• Question
• automation

I have created an automaton to create the next sprint - great. However, the new sprint is created as the last sprint. I would like to be able to "move sprint to top" within the automation, just lik...

• Question
• automation

Is JIRA automation in scheduled maintenance mode

• Question
• automation

using jira cloud I would like to move all items to another project when a specific date field of the source item is greater than this date plus 5 years.  Source and destination are company-mana...

• Question
• automation

...ollowing: Web request URL: https://<yourinstanceurl>/rest/api/3/issue/{{issue.key.urlEncode}}?returnIssue=true Replace <yourinstanceurl> with the actual URL for your Jira instance. ?r...

• Article
• atlassian-guard
• automation
• jira-automation
• jira-cloud
• jira-service-management-cloud

We are on Jira Cloud and have set up a very simple rule: When a ticket changes into status X, notify user A (defined via email address), within a single space only. However, User A gets notifie...

• Question
• automation

Can anyone help me to create a manual automation rule. I want to create a linked issue in another space and set the right request type (work item type). I can create the issue but it doesn't seem to ...

• Question
• automation

I am trying to fetch email addresses of stakeholders field and use it to send email to them. However I could not find a way to do so.

• Question
• automation

I define a rule to auto log work when user change effort value. Step 1: Calculate the diffday difference when the developer actual effort field (customfield_19616) changes by subtracting the old v...

• Question
• automation
• log-work
• smart-value

Estimated time to read: 6 minutes   TL; DR: Jira has limited abilities to sum or synch a field with parent and child work items. Community members often ask about this need. Let's describe...

• Article
• automation

I am trying to add change approver against services in Asset management. For this I have created a group and add user permission for Jira and asset. However it is not reflecting in change approvers f...

• Question
• automation

We want to create and update Atlas Projects through JPD automation. Is there any plans to expand on automation to include this? 

• Question
• automation

Hi Community! Charlie here from the Atlassian Automation product team. We're working on making it easier to test & troubleshoot your automation flows, and we'd love to hear your feedback. If ...

• Question
• automation

Team, My use case is that I do not want users to be able to close an epic (change status category to 'Done') if it has any open (status category != done) child issues. Basically I want to restrict u...

• Question
• automation

I have a branch rule with Group 1, Group 2 and Group 3. I want Group 1 and Group 2 to proceed to the next group of automation logic (round robin auto assign); however, I need Group 2 to run its logic...

• Question
• automation

Hey there! I'm Gabi from the Research team at Atlassian. I'm looking to chat to people who have built automations using AI/Agents in their workflows. What will this involve? 60 minute sess...

• Question
• agents
• automation
• research

Estimated time to read: 5 minutes   TL; DR: Let's cover testing basics for rule-writing to ensure you get the desired results and to save your team time in the future.   When testin...

• Article
• automation