Atlassian Automation

Hello Community! We’re looking for Jira and Confluence Automation users who regularly create or manage automation rules. You will be asked to perform specific tasks while using the product and th...

• Article
• automation
• recruitment
• research
• study

...ou get started: Import/Export a Rule Export a rule using the “get a rule by UUID” API: curl --request GET \ --url '{baseSiteURL}/gateway/api/automation/public/jira/{cloudid}/rest/v1/rule/{r...

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• api
• automation
• cloud-automation
• confluence
• confluence-cloud
• +8 more tags...

In our previous post, we discussed how Atlassian is continuing to develop advanced capabilities in Atlassian Automation that can unlock powerful new ways to orchestrate your workflows. Now, we’re exc...

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• atlassian-studio
• automation
• confluence
• confluence-cloud
• devops
• +6 more tags...

Community! Christian from Loom here, and I'm super excited to let you know that Loom triggers, smart values, and templates are now live in Atlassian Automations! You can now kick off powerful workflo...

• Article
• automation

Estimated time to read: 6 minutes   TL;DR: Simple rules (without advanced component features) do not support nested branching features yet. There are several possible workarounds, depending ...

• Article
• automation

Estimated time to read: 6 minutes   TL;DR: Community members often ask how to calculate a percentage complete value, such as for an Epic's child items. This article outlines one approach usi...

• Article
• automation

When I logged on to 'bm.atlassian.net', it gave me this message below. I would like to have read and write access so that I can use automation tool to update jira tasks, issues, and so on. How do I r...

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• atlassian-accounts
• automation
• cloud
• not%20applicable

Hi,  I've created an automation (still in testing) to pull values from form fields, however it doesn't appear to be doing what it should based on the documentation: https://support.atlass...

• Question
• automation
• cloud
• jsm

Dear All, I am trying to get all attachments (images) inserted in table of description field of work item but it not showing any images or attachment and secondly there is a huge gap between descrip...

• Question
• attachment
• automation
• jira
• work-item

Hi I am trying to build an automation rule that does the following: I am using sub-tasks on User stories as acceptance criteria. Each sub-task has a number of tests (Xray).  When all tests ha...

• Question
• automation

I am creating 2 webhook: Trigger Webhook on Issue Creation → Trigger the webhook only when an issue is created by any user other than "ABC". Trigger Webhook on Issue Update (Issue update and c...

• Question
• automation

Hi,   can you help me to display the sys_id from servicenow to jira after creating the ticket or comment out in the jira? I have tried to used the webResponse.body.value.sys_id or {{webRe...

• Question
• automation
• cloud
• integration
• servicenow

Hello, We are trying to use Jira + Structure for Jira pugin to achieve the following hierarchy and to automate the linking of the levels in the hierarchy: Initiative      Epic &nbsp...

• Question
• automation
• hierarchy

Hey all! Simeon here, one of the developers on Automation. Just writing a quick heads up that your favourite Swiss army knife style component, Create lookup table , will soon have another model si...

• Article
• automation

How can I copy a custom field from the testing process (text execution), for example from the Results section, copy the "Tester" field to the created defects with the same custom field in Jira?

• Question
• automation

We have two projects one project we have template tickets feature->epic->story  second project when ever an initiative is created and a manually automation is triggered we need to copy al...

• Question
• automation

Hi All, I have a usecase where jira automation should trigger on below usecases  1. When a work type of "Incident" is created  2. When a work type is changed from any to Incident.  ...

• Question
• automation

Buen día, soy principiante Necesito seleccionar desencadenador para enviar correo cuando se crea incidencia He visto que me indican que pueden ser los de: Notificar a usuarios Alertar al usuario ...

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• automation

i like to import json for creating a rule

• Question
• automation
• jira
• jsm
• rule
• rules

I created a label and used it for a ticket. Other users won't see my labels they have to recreate it eveytime and to make sure we see it in our filters we have to copy paste everytime.  I see s...

• Question
• automation
• cloud
• jira-clo
• jira-cloud-administration

Hi all, not sure if I'm just misunderstanding this but basically I have text like Hi team your Jira Item is: abc-xxxx Where abc-xxxx should be a link to the ticket. But for some reason I can'...

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• automation
• cloud

When a user creates a new Service Request ticket, I want an automation rule that automatically generates predefined subtasks under that newly created Service Request. I can't seem to find the...

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• automation

Hi guys! We set the issue-level security to Assignee and Contributor(s) because there are sensitive projects where only a selected few should see all issues. For ease of use, I wanted to implement a...

• Question
• automation

...he current issue, where the automation is triggered from. If it returns TRUE, the issue key should be listed in a bullet point list. The second issue list should contain all the other issues, where t...

• Question
• automation
• condition
• filter
• if
• jira
• +3 more tags...

I have an Onboarding Request Type with a Jira Form. In the form I have a field that based on its value (Yes or No), shows one section or another. In one section is field in the form linked with a cus...

• Question
• assets
• automation
• custom-field
• jira-service-management-cloud

I have a scheduled automation which 1. Defines lookupIssues with a JQL 2. Has a "for each smart value" branch for the components by MyComponent = {{lookupIssues.components.name.distinct}} 3. I wou...

• Question
• automation
• lookupissues

Hello, I've been searching for a post or guide on how to sum up the hours of child tasks into a parent Story, but I haven't found anything that addresses the issue I'm trying to solve. We have a St...

• Question
• automation

I'm currently working on a rule in [your tool, e.g., Jira] that should trigger whenever the story points of any story change. The goal is to recalculate the sum of all story points for the parent epi...

• Question
• automation

In at least one case, you can't, and your Audit Log won't be accurate. Read more about this lack of functionality and vote to have this problem fixed here: https://jira.atlassian.com/browse/AUTO-...

• Question
• automation

It looks like Atlassian Intelligence is an all-or-nothing option, we turn it on or we don't. Can you confirm that if we turn it on, we will not be opting into any features that are still in Beta test...

• Question
• automation
• cloud

...llowing us to use the distinct function to remove duplicates We then test if index is less than 10, and within the sample index of 0-9, which will add either "true" or "false" to the result And we i...

• Article
• automation