Atlassian Automation

I swear @Bill Sheboy has answered similar questions but I couldn't figure out if any of them fit my use case. In a nutshell, I have a bunch of tasks linked to a "parent" Epic. (They aren't act...

• Question
• automation

Hi Team, I am trying to create an manual automation to create subtask based on components. Lets say Current issue has Component A,B,C,D,E,F. The automation I am trying is: If Trigger issue / Cur...

• Question
• automation

Hey Automation Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. Gone are the days of using workaround...

• Article
• automation

At the SF/Bay Area RovoCon today I was chatting with an admin who was chagrined that despite her very carefully designed forms, her users continued to submit requests to JSM via email. Whic...

• Article
• automation
• automationconcepts
• email
• forms

I'm trying to get jira to auto-assign tickets that come in from a specific domain (anybody@domainname.com) or just (@domainname.com) to a specific individual, and not assign it by round robin.

• Question
• automation

...irst rule's actions can trigger the later, downstream rule. (Please note: the scenario I describe can also be solved with one rule, but that is not true with all possible scenarios.)   A...

• Article
• automation
• automationconcepts

  Hi everyone I have a string (Jira Summary) that might look like this <Some text> - <some more text> - <ID> OR <Some text> - <ID> I basically want to get the...

• Question
• automation

How can I configure Jira Automation (company-managed) to trigger email reminders when a license renewal date is approaching—e.g., 30 days before, and then follow-up reminders every 3 days until the i...

• Question
• automation

For compliance reasons, we are capturing comments made on a Jira work items using the following: date created: {{comment.created}} ID: {{comment.id}} Comment author display name: {{comment.author....

• Question
• automation
• jira-cloud

Automation billing attribution now follows rule scope and plan limits We’ve improved how Automation applies billing limits for rules, so usage is now attributed to the correct app based on rule sco...

• Article
• automation

I'm looking to improve visibility on tickets with long-standing blockers. Scenario: Parent tickets remain open 3+ months because they have linked blocker tickets Need to proactively notify the bl...

• Question
• assignee
• automation
• block
• jira

Dear all, I have an automation rule which trigger during a specific WF transition On that WF transition I need to set the assignee to the current user who trig the automation ONLY if it belongs to ...

• Question
• automation
• jira-data-center

Modern teams don’t work in straight lines. An incident can be Sev-1 for one customer and low priority for another. A feature might be ready for engineering but blocked on design. Yet most automations...

• Article
• agent
• automation
• automationconcepts
• cloud-automation
• collection
• +13 more tags...

I am trying to copy Affected services value (This field is bult-in for asset Services) to Linked object (This contains services of asset management.) through automation. When I try to copy it its sa...

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• automation

Mistakenly I applied Security On my Jira project. After applying security I could not see my own created tickets. Once removed Security I could see new tickets but could not see older tickets which i...

• Question
• automation
• jira-cloud

Hi there,   as the headline suggests, I would like to create assets when certain actions are triggered in Confluence. For example, when a specific template is used in Confluence, an asset shou...

• Question
• automation
• confluence

How do I make the if condition attached into an else condition under the same branch?

• Question
• automation

Hi there - I'm a complete noob at Jira so forgive me. Currently we have a large number of requirements, test cases, and user stories. The general cascade is: Requirements -> User stories -> Te...

• Question
• automation

I have created an automaton to create the next sprint - great. However, the new sprint is created as the last sprint. I would like to be able to "move sprint to top" within the automation, just lik...

• Question
• automation

Hey Atlassian Community, I’m Raine from the Automation team, and I’m here to announce a new action to kick off 2026! As your toolkit grows, managing all of your web resources can be a real challe...

• Article
• automation
• confluence
• jira-automation

Is JIRA automation in scheduled maintenance mode

• Question
• automation

using jira cloud I would like to move all items to another project when a specific date field of the source item is greater than this date plus 5 years.  Source and destination are company-mana...

• Question
• automation

Hey Atlassian Community, Swaetha from the Automation team here on behalf of Camilo! As we wrap up the year, we wanted to leave a few presents under your Automation tree. Over the past six months ...

• Article
• automation

...ollowing: Web request URL: https://<yourinstanceurl>/rest/api/3/issue/{{issue.key.urlEncode}}?returnIssue=true Replace <yourinstanceurl> with the actual URL for your Jira instance. ?r...

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• atlassian-guard
• automation
• jira-automation
• jira-cloud
• jira-service-management-cloud

We are on Jira Cloud and have set up a very simple rule: When a ticket changes into status X, notify user A (defined via email address), within a single space only. However, User A gets notifie...

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• automation