I am planning a migration from Jira Server to Jira Cloud and want to make sure all workflows custom fields and permissions transfer correctly Are there common issues with complex workflows during mi...
Hi DevOps community! We’ve got some new resources this month to help your teams streamline software delivery, including new AI features beyond code creation, ways to scale compliance and code quali...
...ommunication, a breakdown in the workflow, or a conflict in the team's interpretation of "done." In this article, we will uncover the true cost of ticket recirculation, identify the root causes, and provide a...
Hi, I have a Service Desk being used to record incidents where i need to record dates/times down to the second. In order to achieve this, i have: date fields for start (JTU_DateGMT) a...
I want to create an automation in Jira. When a support work item is created via support email, I want to clone the same work item in the corresponding customer's space. Is this automation possible? C...
Why This Matters for Teams Working in Jira For the past decade, much of the Atlassian ecosystem followed a familiar motion: install an app → enable features → boost productivity. But many teams ...
Dear Atlassian community, I hope this message finds you well. We are using Confluence Cloud and trying to purchase Comala, and we have already customized a workflow where approvers...
I was requested to migrate a project template from another Jira Cloud site, outside of my Organisation, to our Jira Cloud site. Is there a quick way to do this?
After submitting the app, I received an email saying that a JIRA ticket (ECOHELP-94575) had been created so I could track the review progress. However, I never had access to that ticket ...
If I go from the free plan to the Standard ($5) plan, can I add someone as an observer only?
Hello, I'm setting up Jira in my company, and I am struggling with estimation company-based projects. I can enable story point estimation on Kanban boards for team-managed spaces (Space setti...
Hi all, I have made an automation that should send emails to specified addresses whenever a work item (that is not a Subtask) is created between 4PM and 8AM. This is how the setup looks: &...
It's Thursday! And not just any ordinary Thursday (at least in America). It's Thanksgiving! Happy Thanksgiving to all you folks who are celebrating it today! I hope you have a great day with f...
Hi Community, I’d like to discuss an exciting opportunity for improvement regarding Issue Templates in JIRA. As we review one of the longstanding feature requests, JRACLOUD-7731 - Issue Templates...
Overarching goal - send last month's report to customer. Logic: 1. Get last months JSM tickets 2. Iterate for each related Organization associated with the ticket. 3. Filter tickets for c...