Hi, we are trying to invite [REDACTED] to Bitbucket, but he is not getting an invite to Bitbucket even though he is in the waitlist. It also does not show up in this Atlassian Overview on the app. He...
I have an automation rule set up to send a Slack notification when an issue is transitioned to "In Review". It works, but sometimes it fires 2-3 times for the same transition. I don't have a...
I've been building out a reporting dashboard in Jira Cloud for our sprint reviews and I've hit a weird inconsistency I can't figure out. I have a "Two Dimensional Filter Statistics" gadget configure...
Hi all, we have an email for our Support Desk via office Outlook. But we are getting emails going to junk, which isn't being picked up by Jira Service Management as it seems like JSM only picks up In...
I hope this message finds you well. A few weeks ago, we attempted to upgrade our plan; however, the platform did not allow us to proceed. Our intention was to purchase the 100-user Jira Premium annu...
I have two team-managed spaces, in which tasks (work types) are moved from one to another in a weekly basis. When moving from one space to another, all fields should be preserved. Currently I have a...
Hello - I'm working in Jira Cloud with a new-ish company-managed scrum project. I don't recall having the following problem at prior companies with their instances of Jira Cloud. As you can see in th...
Dear Atlassian Support Team, I am reporting a critical incident regarding our Jira Cloud instance (Free Plan). We are experiencing a complete loss of data across our entire organization. This is no...
I am attempting to update a custom field available on the FMEA work type using data sourced from a linked SRA work type within the same Jira project. The goal is to have a single automation rule that...
Our developers are currently trying to add a prefix based on the task category field in our tasks. For example: if the task category is 'Feature', the GitLab string would be automatically updated to ...
I am using the import function with csv with a mapping table: Mapping table identifier: CI Name Data source field needs updating: Cleaning Date 2 item in the mapping table Say in t...
(ESP) 🚀 Lo que esperamos de ti, sí o sí: +5 años de experiencia en administración o consultoría con herramientas Atlassian (sobre todo Jira y Confluence). Te manejas con Bitbucket y...
Hello, I have a list of epics that I need to map to exisitng ideas on the Jira Product Discovery board. 1 idea might have multiple epics that are being link to it. How do I go about...
Approval time is one of the easiest workflow metrics to overlook in Jira — and one of the most expensive to ignore. A task can move quickly through execution, testing, or delivery, but still get st...
I was putting the new and very useful recurring task feature through its paces, when I ran into behaviour that I don't think is intended. I want a task to repeat on the last day of each month. Not t...