Automatic reminder

[Tomer Gartenhaus]

Hello, does anyone knows if there is a way to send automatic reminders for people in Jira?
For example, if someone has an investigation under him, after two weeks they will receive an automatic email that asked to describ the status?

[Varun Chillamcharla]

Hi Tomer,

Yes, this is a great fit for Jira Automation. Here's the general pattern:

1. Set up a scheduled rule (Trigger = Scheduled, run it once daily)

2. Add a JQL condition to catch issues where the assignee's had it open for exactly your target duration, something like: assignee is not EMPTY AND status = "In Progress" AND created <= -14d AND created > -15d — that narrow range is what keeps it firing once on the right day instead of every day after the threshold

3. Action: Send email (or Send notification) to the assignee asking them to update the status

I've built something similar before for a recurring compliance check-in, and that exact-day JQL range is really the key part — without it you'd end up emailing people every single day past the 14-day mark instead of just once.

If you want it to repeat every couple weeks instead of a one-time nudge, just adjust the JQL to check for multiples of 14 days instead of a single window.