Hello! We are attempting to automate the action of logging work on an issue when it transitions to the 'Done' status, while taking standard Business hours into consideration. Our current automation...
As organizations grow and digital ecosystems become increasingly complex, efficient IT asset management isn’t just beneficial—it’s business-critical. Join us on August 27th for an exclusive panel w...
We've been using the Jira Service Management as a Help desk for customer support for YEARS. Recently, something seems to have changed.... SOME customers say they don't get the responses we send to th...
I was trying to create live doc on a daily basis for team to log down issues.
I'm having a multi select field with name Assigned Teams, it has six options when a user creates a Story he have select some options in this field. For each option selected here, it should create a t...
Hey everyone With the new changes coming up, I realized we use less and less of the new features, and sometimes it feels like our way of managing Trello differs a lot from the norm. [We're a social...
I am trying to set an automation so an email is sent to the requestor when their request is approved It shows No actions Performed in the audit and the email isnt sent and the customer note is als...
Hello, I want to create an automation by sending a POST request with subtask data. The subtask should be created inside a story that I have defined. So, I have project X, story Y, and I want ...
I have integrated gitlab following the process documented here and imported the repos. I have setup a gitlab webhook to get events from repos as described in Compass gitlab integration step. But...
🚀 Improving Customer Implementation in JSM — Feedback Wanted! Hey Community 👋 We’re currently in the process of transitioning away from Google Docs and Spreadsheets for managing our custome...
Hello Atlassian Communi ty, We’re excited to invite you to our upcoming webinar on August 13th, 2025 at 11am PT: The Total Economic Impact of Atlassian Cloud Enterprise. An independent Fo...
Does Rovo Dev work with Proxy's? Just installing and trying to get working and just getting error messages. Any plans to get working with Proxy's?
Finance team have 3 different support group for 1 specific ticket. How to track the SLA taken for each of the team? We are using a same status, not another status to create a stamp or etc. Everythin...
I do not see any way to bulk add checklist text or checklist JSON to items already created. There is an option to Change Checklist YAML but posting the JSON there doesnt work The "Add Checkl...
I cannot say it is a bug - as I do not know whether it used to work. Copying a table with a numbered column, and pasting into an email or word, just comes up with the contents. Yes ...