Hello community, I'm struggling with an automation and I hope you can help. I have 3 date fields and 3 text fields. What I'm trying to do is prevent them from editing the value after entering data. ...
Many teams rely on Jira for issue tracking and Confluence for documentation — but keeping them both updated and aligned can get tricky. If a task moves faster than documentation, or if project notes...
I am trying to use a Listener in scriptrunner to send an email to members of an admin group (abc-admin) when a user is added to a another group (abc-users). I user Jira Data Center v. 10.x I found t...
Hi everyone, I’ve noticed a recent issue: I can no longer see my kudos or the kudos given to others. This includes both my own profile and other members’ profiles. Until this morning, kudos were di...
I would like to ask you about our project. Even If a task is assigned to me I can not change its status and also when people assign tasks to me I do not get email notification about it.
Hello Team...I am trying to update the Operations section of Jira service management in our company confluence but if I try and put smart link for "What is a Alert" I get an error display "We can’t d...
Hi folks, Thanks to those who registered for and attended the first session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our community...
I have a global rule to sum up estime time from sub tasks, to tasks, to epics and i wanted it to also go to initiative, but it does not work and i dont under stand why. here is my rule ...
Challenge: The idea originated from the need to streamline the pre-sales process and be able to respond faster, from the moment an opportunity is identified to when the proposal is presented to the...
If I link our Bitbucket account with our Atlassian admin, I understand that Bitbucket users are currently a subset of all Atlassian users. My concern is: once linked, will any user who has access to ...
Hello, Community! We're pleased to announce that Jira Software 11.0 and Jira Service Management 11.0 are now available. For more details, check out the Jira Softwar...
A global field context was changed overnight and that broke lots of filters, dashboards, probably automations, etc. I'm trying to discover who made the change so I can determine why thanks
Challenge: Looking for a way to show number of new issues vs done issues over a rolling 24hrs Goal: Simple method to gauge early risk when counts start going up instead of down. S...
How can we share access to custom project Dashboard
I want to create a pipeline script that automatically triggers when a pull request is approved, checks for merge conflicts, and if none are found, merges the PR into the main branch.
Hello, I need your help with a specific issue: I would like to create a ticket for a specific project, and when creating the ticket, I must fill in a field to request an account creation. In this ...
I am currently trying to use the Jira REST API endpoint `/rest/dev-status/1.0/issue/detail` with OAuth authentication, but I am facing issues accessing it. Specifically: - The API call fails or ret...
Hi, I just received my Answerer badge and I'm happy to join the Group! Kind Regards, Julien
Hey, Atlassian Community! How do you know when a critical task gets stuck? You can scan your boards and filters, but it’s easy to miss a high-priority bug sitting in ‘Code Review' for too long....
Hello Support, We’ve been receiving consistent feedback from our internal teams, stakeholders, and users regarding the JSM email notifications. Many have expressed frustration with the current setup...
Hi Team, We were able to use Jira cloud outlook addin recenly however for last few weeks we are unable to login. can you please tell us how to fix this? else can you suggest how to know who ...
Me and my team are unable to access our project, some generic database error keeps popping up and support hasn't replied in 3 days, our client portal also isn't working, please respond asap. ...
The whole team cant get into the Service Management/Project, it's been 3 days and still no answer from support. Almost there The database is taking a little longer than usual to synchronize. Pl...
Hi Guys, Could you please advise if it's possible to add existing customers to newly created organisations in Jira Service Management? Currently, it seems the only method available is to manually ad...
Happy Wednesday Everyone! For a number of people, the warmer weather is usually the best time to use the BBQ. As someone who is resistant to the cold Canadian winter, I’m generally BBQing all year ...
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