Customer Experience Portal

[US20 sfung]

I just opened a new Customer experience site 

[US20 sfung]

fixed

[US20 sfung]

the page shows up like this

[Marc -Devoteam-]

HI @US20 sfung 

Welcome to the community.

IF you have setup a JSM project and created ac form, ac form needs to be linked to a request type, existing or new one created.

[US20 sfung]

yeah form just won't load

[Marc -Devoteam-]

Hi @US20 sfung 

Can you share screenshots, please of the portal and the configuraiton?

[Matteo Vecchiato]

Hi @US20 sfung ,

Welcome to Atlassian community.

You need to create a new service project, you can create a new one based on one of template offered by JSM.

If it's your first time in JSM, I encourage you to follow this tutorial: https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-jira-service-management/ 

Let me know it it helps.

Regards