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Recover my Old data of the previuos JIRA account

Ramiro Cabás
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October 18, 2025

I have had a JIRA account for a long time, and I've stopped using it for a while. The thing is, today I try to log into my account and realize that the information no longer exists. How can I revert to the previous version of JIRA or recover all that information? Thank you.

1 answer

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John Funk
Community Champion
October 18, 2025

Hi Ramiro - Welcome to the Atlassian Community!

You will need to contact Atlassian Support to see if they can retrieve it for you. 

https://support.atlassian.com/contact/#/

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