I've watched teams spend weeks debating OKR tools, then end up back in spreadsheets six months later. The problem is rarely the framework. It's the setup. If you're running OKRs and already living i...
Jira search just got smarter with intent detection TL;DR We’re updating Jira’s search so it can better understand what you’re trying to do and route you to the right place automatically: ...
Select "Create" to open the ticket creation dialog. Check the "Create another" option at the bottom, set a value for "Linked Issues", fill in the required fields, and click "Create". When creating ...
Hi, I'm using the free account, we recently had one person out, and trying to add the new member into our Workspace. This new member will be our 10th person to join (since we deleted ...
I've returned after a long time away. Now after logging in, nothing is showing under 'All Workspaces'. It wants me to create a new workspace. If I try this using my previous account workspace name, i...
You're almost there It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again. If you continue to see this error, raise a support r...
Invited to a bitbucket workspace but do not receive invitation email. I previously received other invitations so not a problem with my email.
My team mates has sent me the bitbucket workspace invitation but I couldn't find the email (even in spam/junk folder). Some background that might help: - my email was previously deactivated...
I am getting this error and I can't figure out what to do. For some reason, I also can't create a support ticket since my URL is "INVALID"
https://developer.atlassian.com/cloud/admin/organization/rest/api-group-groups/#api-v2-orgs-orgid-directories-directoryid-groups-groupid-memberships-post The organizations REST API has add/remove us...
Hi everyone, I need help with an issue on our Atlassian Cloud site. We had been using Confluence normally for a long time on our site, and suddenly we can no longer access it. Our site is: asambl...
I have received an email regarding the deactivation of our Jira subscription. I would like to request assistance to resolve this issue. Please let me know the reason why the subscription is schedul...
Something about me is that I tend to be very straightforward. If your outfit looks terrible, I’ll probably tell you it looks terrible. Not because I’m trying to be rude, but because I believe honest ...
Upon trying to delete my account several times over the past few weeks, I get the following message: "You can't delete your account Your account can't be deleted because: User is last billing admi...
Hi everyone, I’ve been using Trello for task management and team collaboration, and it generally works very well. However, recently I started using a VPN for security and access to some external se...
Hi, I’m a university student working on a software engineering project. Our team has 5 members and we use Jira + GitHub for sprint workflow tracking. Our GitHub integration was working normally bef...
[note: text might look AI-ish because I CBA with writing everything from scratch] Hi everyone 👋 I’ve been exploring ways to improve request quality and reduce agent effort in JSM (or CSM) ...
I see there's others having the same issue, the only thing I see connected to my accound in https://www.atlassian.com/purchase/my/ are two subscriptions for bitbucket but I cannot do anything with th...
When creating a ticket from an external source, the ticket right now is saying Jira for Channel type. I believe that has to do with the endpoint that we are using: rest/api/2/issue.&...
Hello, I’m experiencing an issue related to a previously inactive Jira account. I had a free Jira account that was deleted due to inactivity. Unfortunately, I missed the notification emails and the...
I recently created an Atlassian account and am logging in as an Org Admin, trying to add Confluence and Jira. Confluence was added successfully, but Jira was not. I would appreciate your help. Here ...
I haven't logged into my account for a little while and so I've had to reset my password. Once I got into my account, I found that the two boards I'd set up have disappeared. Is there a way to recove...
I want to create a condition that if a customer adds a comment then the issue will be moved to another status. but I do not manage the agents and customers in groups or in space roles, but only in th...
Hi, I’m trying to understand whether this is just expected Atlassian Cloud behavior or whether there is a supported workaround. Our setup: Atlassian Cloud org with Atlassian Guard Microsoft Entr...
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