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Our users casually click these Jira pop-ups which then sends a request to our Admin board and causes unnecessary work for the admins to double check with the user as to what they need, or the users d...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

  adaptavist scriptrunner for JIRA custom listener not working. when i click on create listener, I'm getting not found error JIRA data center: 9.4.14 adaptavist scriptrunner for JIRA ve...

• Question
• adaptavist
• data-center
• jira
• jira-data-center
• scriptrunner

The team managed project kanban board wastes 30-40% of the screen space.  The board needs to be manually adjustable by users.

• Question
• cloud
• jira
• jira-cloud
• team-managed-projects

  I have set up an email automation using Jira automation for the reporter to receive email updates happened in the last -7 days in the project. The reporter receives all the updates in one sin...

• Question
• cloud
• jira
• jira-cloud

Requirement: Client is having Pager Duty used for incident management and bridge call scheduling. This has to be decommissioned and to be replaced by Opsgenie. The data and configurations and lega...

• Question
• opsgenie

Unfortunately, I can no longer log in to my old account. The registered e-mail address is no longer available and I no longer receive the code sent to me to log in. What options do I have to log in a...

• Question
• account-identity

"Your app license is invalid. Ensure that the entire app license, including line breaks, is exactly as provided."   I copied the License as instructed, also tried parsing and removing line b...

• Question
• jira-service-desk-data-center
• jira-service-management
• jira-service-management-data-center
• jira-service-management-server
• server

Hi All,   With the help of below ZAPI: POST  -- https://org-url/jira/rest/zapi/latest/execution/updateBulkStatus Body: { "executions": [ "11", "22", "33" ], "status": "1" } I am able ...

• Question
• bulk-edit
• data-center
• jira
• jira-data-center
• rest-api
• +3 more tags...

Hello Trello Support Team,   I am a resident and citizen of Kazakhstan, but when I try to log into Trello, I receive a message stating that access is restricted for users from Russia. However,...

• Question
• трелло

The Trello Personal Productivity Beta could easily be called The Efficiency Upgrade—it just clicks with how my mind works. The inbox has replaced a board I previously created for captu...

• Discussion

Hey all, About 50 folks of us had a great time working on our ACP-420 Jira Service Projects certification on Monday! There's some takeaways below, but first I wanted to share the results of our fir...

• Article

We have cloud JSM Premium and I am following this article (Update holidays of all JSM project's calendars via Rest API) but am falling over on step 3! https://SITEURL.atlassian.net/rest/workin...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello,   Is it possible to indicate when the rollout of Jira new navigation will start? Is it a phased roll-out or is this a global event?

• Question
• cloud
• jira
• jira-cloud

Hello, I'm new in Atlassian stuff.    I have two organizations, and suddenly in one of them, I’m not sure exactly what I changed, but the appearance has changed. The options used to appea...

• Question
• cloud
• jira
• jira-cloud

  Hi All, I've recently set up Service Management and now experiencing an issue where email requests are creating 2 tickets. The first one comes in as an email request type and say a user has...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Atlassian Team '25 is heading to Anaheim, CA, and Empyra is excited to be part of the action! This premier event is where AI, automation, ITSM, and enterprise collaboration take center stage. Join us...

• Article

We are currently using an Office 365, E5 type licence , for our helpdesk email address, that then connects to Jira, to forward the emails as new issues . Is it ok to change to a Office 365, F5 type ...

• Question
• cloud
• jira
• jira-cloud

How can I make an HTML change in Jira on the main page to alert users to existing maintenance?  

• Question
• portfolio-for-jira

  How can I make an HTML change in Jira on the main page to alert users to existing maintenance?

• Question
• data-center
• jira
• jira-data-center

I don't know why, but ForgeApp has stopped working. It was working fine until a few hours ago. Also, I don't think I edited anything other than the contents of the jsx file. All that flows after “for...

• Question
• cloud
• confluence
• confluence-cloud
• forge
• jira

I'm having an issue whereby if someone else (administrator on the same project as I am on) created a sprint bucket in the backlog. I am unable to see the empty sprint bucket.  All other administ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am on an unmanaged personal account. I have tried to update my email address several times. I am not receiving the verification email. I have resent several times and waited more than 24 hours. I h...

• Question
• account-identity

I am configuring the Post Function "Trigger a Webhook", how can I add more webhooks to the list? When I open it, several endpoint options appear, but I don’t understand where they were configured and...

• Question
• cloud
• jira
• jira-cloud

Hei there, hope all of you is doing great. In my Board I want the ticket card shows the Estimate Time, not as Original Estimate but as difference between OE and Time Tracking. Look at the a...

• Question
• cloud
• jira
• jira-cloud

Hello, This may be trivial... We have setup SAML using "SSO for Confluence" and login using the external IdP works fine. However, we have not disabled the basic authentication/"Product login form" ...

• Question
• confluence
• confluence-data-center
• data-center
• mfa
• saml