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Error creating workspace for new bitbucket account

Paul Sala
Paul Sala
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October 1, 2025

I created a new account for bitbucket. During the account creation I was asked for a workspace name, which I provided. Then I saw this error:

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 278fd6a583814bf89206a5478ece39c1)

When I log into my new account I don't see my workspace or a way to create one.

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Mark C
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2025

Hi @Paul Sala,

Welcome to the community.

We encountered a brief issue during the workspace creation process, which has now been fully resolved. You should be able to access the workspace without any issues.

We apologize for any inconvenience this may have caused you and your team.
If you need more help, please reply to this post and we'll look into the issue further.

Regards,
Mark C

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