At present, we have access to various metrics that are supported in Jira, as outlined in Monitor application performance | Administering Jira applications Data Center 9.17 | Atl...
Hello, We have implemented the customer satisfaction (CSAT) system in Jira Service Management. Currently, when a customer clicks on a rating star in the email, they are redirected to a feedback page...
Trello says that the Goodle Drive power up is enabled but the boxed where it's supposed to be on the cards is grayed out and not available. It appears in my co workers trello on their computers...
I am trying to set up a Confluence page where colleagues can submit ideas, vote, and comment. I now have the necessary permissions to create a page, but the interactive features are not working as ex...
Hello, I am trying to reorder the field 'actual start' in the view and in the edit screen. In both screens the field is in the third position, but when viewing a ticket the field does not appe...
Hi why this url link for my ticket collector doesn't work? https://heineken.atlassian.net/rest/collectors/1.0/template/form/c016bba6 whereas we used to have another one that worked before we migrat...
Hello, Need help with an issue I'm facing with a plugin my project developed, by a developer who's no longer around. Summary: We have a plugin that allows for each Issue Type to be assigned t...
Hello community, I would like to know if is possible through a SQL query, to reply the aspect of a Manual table to let new columns that are created with the same appearance that initial columns comi...
I'm relatively new (since August) to Jira Service management. I work for a smallish company. Our IT group has licenses for Jira. Then there rest of the employees can submit tickets ...
I can find guidance on how to enable roadmaps for Jira software projects, but now service projects. Can you assist? I already went into "Project Settings" and "Features" options in my service project...
We would like to provide dashboards to our agents globaly. They should be able to filter the result by different criterias like: Date Range (predefined and individual) Assigned Team(s) Customer ...
I have a use case for which automation would work, but I need to see if it is possible to calculate a date field between two fields. I have a date field called Renewal Date, and a secondary fi...
Hello, I am experiencing an issue with a Structure that I have set up for my team. There is an automation in place that pre-filters the issues using the following JQL query: (assig...
...onfluence-cluster network: port: 5701 publicAddress: confluence.cfcon.local tcpIp: enabled: true members: - confluence-0.confluence.default.svc.cluster.local - confluence-1.confluence.default.svc...
We would like to automatically assign issues to a release/fix version when they transition to a certain status, such as Ready to Deploy. In the standard automation features associated with releases, ...
Hello Please help to export the below spaces to XML file innovation - Space of Innovation Once i want to export the mentioned spaces I get the below errors
I would like to use time tracking in the description field, but it seems that I cannot add it to the description field. Could you please guide me on how to add it? 時間管理を説明フィールドで使用したいのですが、説明フィールドに追...
Teams work differently. Some are large, others small. Some work in offices, others remotely. Software development teams follow agile sprints, while operations teams focus on daily task tracking. No...
When I enter a new board it instantly takes me back.
Hello, I am a new Jira user, and for my work, I would like to create a "parent" project that would group together both in the timeline and backlog a set of other "child" projects. In the "child" pr...
I want to remove the flags in bulk on all issues in the current sprint NOT in the backlog. I wish to trigger this manually at the right time. How exactly can I do that? Thx!
If a client does not e-mail the support email address, but instead e-mails one of our employees directly, how do we log an issue for them so that they can receive our replies & updates via Jira? ...
I just signed up for Trello using the Butler template. How do I change the year from 2024 to 2025?
I do not have permission to execute test cases and defects for the Jira that is assigned to me.
I must admit I am new to 2FA on GIT with SourceTree; tried to push updates to a repository using the GIT password; got prompts for some credential manager but declined these and cannot get these ba...
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