Top

....mail.smtp.SMTPSSLTransport,Oracle] DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: trying to connect to host "xxx", port xxx, isSSL true 220 email-smtp.amazonaws.com ESMTP SimpleEmailService-d-7...

• Question
• data-center
• jira
• jira-data-center

I have clicked on every link I can find and cannot find a way to contact support.  There is no option for AI chat, live chat, send an email, send a request etc.    I am unable to add ...

• Question
• cloud
• jira-cloud-administration
• not%20applicable
• trello
• trello-cloud

When I put a priority label on a card, it deletes the card.

• Question
• cloud
• trello
• trello-cloud

I need to access the SOC 2 Type 2 reports for both Jira and Confluence in the Trust Center. I have tried signing the NDA via DocuSign, but when I click on the NDA document it just spins without openi...

• Question
• cloud
• confluence
• jira

Hey,  I am trying to import a CSV in to Jira Service Man. and once I map all the fields, I am unable to hit next.  The button is greyed out.   Any suggestion? 

• Question
• jpd

Starting acli rovodev run... ╭──────────────────────────────────────────────────────────────────────╮ │ WARNING: The configured Atlassian site could not be found with the │ │ provided credentials....

• Question
• rovo-atlassian-intelligence
• rovo-dev-cli

I am not sure why I wasn't getting my emails but it seems my account was deleted August 2. I lost years of work with no backups. How can I get back into my account?

• Question
• trello

Hey all, We’re excited to share that Atlassian Learning now offers free 60-min live training classes, all open to any customers who want to learn! These short, high-impact virtual sessions a...

• Discussion
• cloud
• cloud-migration
• confluence
• jira
• learning
• +3 more tags...

╭─ Entitlement Check Failed ───────────────────────────────────────────╮ │ │ │ To use Rovo Dev CLI on this organization, enable it in Rovo Dev │ │ settings. │ │ │ ╰──────────────────────────────...

• Question
• rovo-atlassian-intelligence
• rovo-dev-cli

I have been trying to verify the Domain using the DNS method.  I added the TXT record to my domain host's DNS settings over a week ago.  I am still getting the following message when I...

• Question
• cloud
• jira
• jira-cloud

Hello! I'm a site admin on my company's Jira cloud instance. When the previous site admin left the position a few months ago our IT group deactivated their account across the board. I'm currently tr...

• Question
• cloud
• jira
• jira-cloud

Initial login issues - id.atlassian.com just spinning forever  

• Question
• cloud
• opsgenie
• opsgenie-cloud

Every few hours, the content on the Confluence whiteboard disappears except when the board is at 1% magnification. The only way to get it back is to revert to an older version and save it.  When...

• Question
• cloud
• confluence
• confluence-cloud
• whiteboard

Con Jira Cloud y con JMWE, quiero realizar la siguiente validación: - Quiero poder validar el valor de un campo del issue padre, y de acuerdo al dato, lograr que un campo puntual del issue hijo, s...

• Question
• cloud
• jira
• jira-cloud

In preparation for our migration to Jira, I updated the company settings to force login using Google. This seems to have removed my admin rights from our instance. When I log in, I have few options. ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

We’re trying to generate SLA reports segmented by department, but we’re unable to retrieve data for our SecOps department. Could you help us understand if there’s a configuration or filter we need to...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Not everyone seems to have access to Atlassian Projects. Why? Is there an additional cost for this feature?

• Question
• atlas

For 20 days the admin has been doing a password reset request so we can update payment. Checked spam. Sent emails, left voicemails, did AI Chat.....nothing. Who can help? 

• Question
• cloud
• jira
• jira-cloud

Have you ever wondered how much time you spend searching for the same Jira work items  you work on every day? Do you ever lose track of which tasks you touched yesterday or last week, and end up...

• Article
• time-logging

I have for 20 days now tried to do a password reset so I can update my payment method.  Never get the link. Checked spam. Called, emailed, ....no response...who can help? 

• Question
• jira-service-desk-data-center
• jira-service-management
• jira-service-management-data-center

I want to cancel my Trello free trial immediately. It shouldn't be mandatory; it should be optional. Cancel immediately.

• Question
• cloud
• trello
• trello-cloud

I am watching the board, list, and card, but somehow I am not getting notifications for due dates on checklist items on a card. Is there anything else I can do to ensure my to do list notifies me?

• Question
• cloud
• trello
• trello-cloud

cree un grupo y lo quiero agregar para que a ese grupo se le pueda asignar un ticket pero no me aparece.. lo cree como grupo, y le asigne los roles correspondientes, le di permisos sobre le proyecto...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

My company is moving to Cloud and I am trying to test out the new Cloud features of Jira, Confluence, and Confiforms in a personal space ahead of the company move. I've created a simple form, but wh...

• Question
• cloud
• confiforms
• confluence
• confluence-cloud
• jira
• +1 more tag...

how to do it in a stg site ? https://support.atlassian.com/organization-administration/docs/connect-google-calendar-to-rovo/

• Question
• cloud
• confluence
• confluence-cloud
• not%20applicable
• organization-administration