Unable to edit dashboards or filters as a site admin

[Donna Bates]

Hello!

I'm a site admin on my company's Jira cloud instance. When the previous site admin left the position a few months ago our IT group deactivated their account across the board. I'm currently trying to edit some dashboards and filters that they are the owner of but I can't. I can copy the dashboards & filters but not edit them, I can't even change the owner over to myself.

This is causing some headaches as you can imagine. Does anyone have any solutions I can try? I've been working on this now for 2 days with no success.

[John Funk]

Hi Donna - Welcome to the Atlassian Community!

Are you able to grant yourself Jira Admin permissions? That should allow you to change the owner. 

[Jack Brickey]

Hi @Donna Bates @can you request the Org admin to make you the owner?

[Donna Bates]

We don't have one believe it or not. So what now?