Community resources
Community resources
Community resources
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I want to cancel Loom. Please advise on how.
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Hi all, Note: please redirect me to appropriate forum and/or another site altogether if this is not the right forum. I am a sysop for a company and we have an application in bitbucket (via the deve...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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I have a field called IT Applications that's hidden while empty. Once its filled in, it moves up to the Details section. In the Details section it currently moves it up in this order: IT Category D...
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I am trying to generate a Requirement Traceability report in X-Ray. I have user stories where they have a Epic linked to it as a Parent. Epic -- (Linked as parent)--> Story --(Is Tes...
- Question
- cloud
- jira
- jira-cloud
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I created a token using the https://id.atlassian.com/manage-profile/security/api-tokens and JIRA. The scope assigned are Classic with below scopes read:jira-work read:jira-user read:account ...
- Question
- cloud
- jira
- jira-cloud
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Managing projects in Jira gets complicated when different tools are used for tracking time, capacity planning, and financials. The result? Missed deadlines, unclear resourcing, and budgets that are i...
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Hello everyone! I have an automation rule that uses a Lookup Table. I am wanting to get a value from the table when the value of a date field matches the key. I am logging out the value of th...
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Does anyone have any guidance for creating an alert in JSM from a workflow in Slack. I've tried to send a "/jsmops" message to the channel, but it seems to be getting ignored. The same /jsmops comman...
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I've checked the following two items in our system as recommended by Atlassian and there are no work items that come up in these searches. Is it safe to say we will not be affected by the upcoming ch...
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Atlassian’s flagship dev conference, Atlas Camp has always been about hands-on learning and real-world problem solving. In past years, sessions have focused on practical ways to accelerate software d...
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Two out of our 7 users have started having trouble pulling up a specific card using the camera app on the iPhone to scan the Trello QR code. When we scan the QR code, our phone takes us to Trello, bu...
- Question
- cloud
- trello
- trello-cloud
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I don't use Jira as most organizations probably do. We just keep track of our projects this way and we have 4 status buckets (review/research, to do, in progress, and completed) I have it set ...
- Question
- cloud
- jira
- jira-cloud
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I want to mirror the cards by due date. I added when a due date less than 0 days from now is set on a card by anyone, mirror the card on the top of list "Today" on board "Drea- Portfolio Workboa...
- Question
- cloud
- trello
- trello-cloud
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Update (December 17, 2025): Thank you for sharing your feedback regarding the pricing change announced below. We hear your concern about moving our self-hosted runner capabilities from a free of...
- Article
- bitbucket
- bitbucket-cloud
- cloud
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Hello, I'm looking for some help with setting up group approvals for requests. I'm new to JSM (data center) and trying to understand the best way to do this. Scenario: The overall goal is to have ...
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Good morning, I wanted to see if anyone can provide us with assistance with our capacity planner app and problems with it connecting with Jira. We noticed that after the cloudflare outage aro...
- Question
- cloud
- jira
- jira-cloud
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Hello, if anyone can help We have a change board set up, and in each change there is a planned end date which is a date time field. What we would like to do is sent an automated alert to the ...
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Hi community, I need to measure the time a ticket spends between different statuses (e.g., from “Open” to “In Progress”, from “In Progress” to “Resolved”) and also the total time from creation to cl...
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JSM Cloud: I've read in Gemeni/ChatGPT that it should be possible to forward an email as attachment (in Outlook) to the email account, so that the content of the attachment will be used for the tick...
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I’m trying to run the following endpoint: GET or POST : rest/servicedeskapi/organization The call works perfectly when authenticated with my personal user account but it doesn't work whe...
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Hello, Team! With our research we found that it’s not trivial, because at the moment Rovo (from Atlassian) credits overconsumption doesn’t trigger severe immediate consequences — but there are impor...
- Question
- rovo-atlassian-intelligence
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From past experience in a Jira ticket I had the edit button available at the top, I now don't have any such option. I would usually hit edit and a popup looking window would appear and make editing f...
- Question
- button
- cloud
- edit
- jira
- jira-cloud
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SaaSJet Advent Calendar – The Postcards We Never Sent Welcome to another day in the SaaSJet Advent Calendar – a collection of postcards inspired by real moments in Jira, real emotions from teams, a...
- Discussion
- advent
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Ho we can enable multi-language like French, Portugese and other languages for the agents account in JSM Premium cloud instance
- Question
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I've been trying to use the graphQL explorer to mockup an API call so that I can iterate over projects and export their details. I've attempted several variations on formatting the searchString...
- Question
- atlas
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