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Assets Discovery fails during "WMI/PowerShell-Connection"

duotor0
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July 23, 2026

Assets Discovery fails during "WMI/PowerShell-Connection" with the message "IP Address is not reachable".

However, from the same Discovery server and using the same credentials, classic WMI queries succeed:

  • Get-WmiObject Win32_OperatingSystem
  • Get-WmiObject Win32_BIOS
  • Get-WmiObject Win32_Service

DNS resolution works and the host name is resolved correctly by Discovery.

Discovery finds a matching credential but aborts immediately during the WMI/PowerShell connection phase.

We would like to understand what exact checks are performed during the "WMI/PowerShell-Connection" stage and what condition triggers the "IP Address is not reachable" message.

I have force scan on: ~

 

We have 1 possible credentials for the ip 192.xx.x.xx

Start WMI/PowerShell-Connection (...)

IP Address is not reachable.

Failed to connect during to: IP Address is not reachable.

Finish WMI/PowerShell-Connection (...) result: False

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