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We are using JSM and have an active Portal for ticket submission. We have enabled Rovo on the Portal, but our users cannot see it. Could you please clarify what specific license is required for Rov...

• Question
• rovo-atlassian-intelligence

Have you ever wished Jira Product Discovery could do a bit more of the heavy lifting for you, whether it’s sorting ideas, turning messy notes into clear opportunities, or helping you explain trade-of...

• Article
• feedback
• jpd
• rovo
• survey

...pecific comment, especially on long-running requests with many participants. Having true threaded comments (or a “reply to comment” capability) in Service projects would: Improve readability of l...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello there,  I'm Elena from Communardo Products. Cloud migration brings many benefits but also new challenges for audit readiness, compliance, and risk assessment. This article breaks down ...

• Article

Hi, Our Bitbucket workspace lmfinance is locked in read-only mode with error “user limit exceeded (HTTP 402)”. We are on the Free plan (limit 5 users) and User Management shows: Total users: 2 ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I have lost my documentation on the Confluence page. Can anyone kindly guide how I can retrieve them?

• Question
• cloud
• confluence
• confluence-cloud

I received a Confluence Recap. I've been desperately trying to stop Atlassian-systems spamming me with unnecessary stuff, but it just keeps flowing. I have explicitly turned off this type of nonsense...

• Question
• cloud
• confluence
• confluence-cloud

By using git filter-repo I have rewritten some history removing some data. The repository size has been reduce but the old commits are still visible using direct links: they are no more accessible b...

• Question
• bitbucket
• cloud

In today’s digital workplace, document approvals and electronic signatures are essential, not just for efficiency, but also for compliance and legal certainty in regulated environments. If you work w...

• Discussion
• approvals
• document-approval
• electronic
• requirements
• sign-off
• +1 more tag...

We’re excited to announce the release of QC Approvals for Confluence Cloud, a new app designed to bring structured and transparent document approval workflows directly into your Confluence. Whether y...

• Article
• approvals
• approve
• confluence-cloud
• document-approval
• document-management
• +4 more tags...

The users assigned in the Approver field are not receiving email notifications for approval or decline actions. all customer with or without licens  should have the ability to approve reque...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I’m looking for a way to programmatically link a Slack thread with a Jira ticket so that messages between the two stay synchronized bidirectionally. Specifically, I need: 1. An API or integration m...

• Question
• cloud
• jira
• jira-cloud

I'm working on building a use case that integrates Atlassian Rovo with CI/CD scenarios, specifically leveraging GitHub for our development workflows. A critical component of this integration involves...

• Question
• cloud
• jira
• jira-cloud

I signed up for jira after that when I tried to click on go to jira option my project is not opening it is continuously on a loop after that it is showing that you are almost there , It looks like ou...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, We’re aware of an issue where some Rovo Dev CLI users may see errors like: Error searching Confluence: Session terminated This was related to a recent backend upgrade in how we h...

• Discussion

The new list in Multi-space work in Jira Service Management helps you manage work items across multiple spaces in one place. List is now available alongside board and calendar views, giving you eve...

• Article
• cloud
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• jsd
• +3 more tags...

Hi Jira Support Team, We noticed an issue in the Board Filter, where one user appears as a code (e.g., User 63E22) instead of their actual name. However, the user’s name displays correctly in the A...

• Question
• cloud
• jira
• jira-cloud

I used to know my old password and attempted to log in, but because of a data breach problem it forces me to change my password. I don't have access to that account anymore, though. Is there any way...

• Question
• account-identity

In previous confluence, I've created some flow charts using the Draw.io Diagram feature. But after moving to current platform, it seems like the Diagrams drawn in Draw.io Diagram could not be edited ...

• Question
• cloud
• confluence
• confluence-cloud

At the end of last year, the 'Card archived' dialogue box started staying visible until user clicks 'Dismissed'. I understand you may want to undo closing a card, but the original several seconds vi...

• Question
• cloud
• trello

I use the calendar Power-Up and have always been able to scroll between months with ease for moving cards around. After the last big update, that capability is no longer available, and it locks in at...

• Question
• cloud
• trello
• trello-cloud

How do we get rid of the recording bar when we're recording?

• Question
• cloud
• loom

A common challenge when analyzing work in Jira is answering a simple but often unsupported question: “What did this issue look like at a specific point in time?” Jira provides detailed change his...

• Article

This post was updated March 23, 2026 - Custom fields are now available in Atlassian Analytics   Hello everyone! We’re excited to share that you can now add custom fields to your Focus a...

• Article
• custom-fields
• fields
• focus
• strategy-collection

For Jira Cloud's "All Work" list, is there a way to list all the Key values in sequence regardless of Work Item nesting (eg. Epic > Story > Subtask)? I used the JCL below, but the Work column'...

• Question
• cloud
• jira
• jira-cloud