How to Programmatically Sync a Slack Thread with a Jira Ticket

[Shameem Shah]

I’m looking for a way to programmatically link a Slack thread with a Jira ticket so that messages between the two stay synchronized bidirectionally.

Specifically, I need:

1. An API or integration method that allows a Slack thread to be attached to a Jira issue.

2. Real-time or near real-time syncing of messages/comments from Slack to Jira and vice versa.

3. Guidance on any limitations or best practices for implementing this kind of sync.

Is there an official API or recommended approach to achieve this? Any documentation or examples would be very helpful.

[Alex Koxaras -Relational-]

Hi @Shameem Shah 

This website https://developer.atlassian.com/ has all the available APIs for Jira and they are going to help you with your quest. However keep in mind that Jira has already a built in integration with Slack which you can use to sync (one way) many things, comments among them:

And of course you may want to take a loot at the marketplace as well.

Let me know if the above helps.

Alex

[Shameem Shah]

Like this one, but I need to do this from a custom slack app.