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My old e-mail account got hacked. How can I recover my account?

David Lozano
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January 14, 2026

I used to know my old password and attempted to log in, but because of a data breach problem it forces me to change my password. I don't have access to that account anymore, though.

Is there any way to recover my account? I have a lot of proof of it being mine, every website helped me get my accounts back except for Discord.

2 answers

0 votes
Alex Koxaras -Relational-
Community Champion
January 14, 2026

Hi @David Lozano 

You can raise a request at atlassian support https://support.atlassian.com/contact/ and ask for help. We can't do anything about your atlassian account.

0 votes
Trudy Claspill
Community Champion
January 14, 2026

Hello @David Lozano 

Welcome to the Atlassian community.

This is a community for questions about Atlassian products. Does this relate to your ability to login to an Atlassian Cloud product?

I ask because you mentioned Discord, which is not an Atlassian product.

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