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I'm getting an error when I attempt to load the global Space Permissions -> Defaults for new spaces page and nothing shows. Additionally, when I navigate to any spaces settings -> Users page, I...

• Question

Firstly, does Jira support using filters with result shown as tree-based result set i.e. a list of epics that were searched for and their child stories listed below them or similar queries? If so, w...

• Question
• cloud
• jira
• jira-cloud

We use JSM for our support and maintenance tickets. I see that there is a drop-down of different resolution types. WE have just always clicked "Resolved" (the default) and then the ticket is Done/Clo...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• resolution

It seems that currently CSM agent widget only works in jira customer portal website.   But it is isolated, doesn't have enough context of my service, like logged in user info,  and relate...

• Question
• cloud
• customer-service-management

I have always been able to access my Jira boards with a bookmark in my browser. Now even after logging into Atlassian account and going to my book mark to Jira board, the response i get is "Page U...

• Question
• cloud
• jira
• jira-cloud

I am attempting to setup Jira pages to connect to our Confluence account, yet it doesn't seem to find our Confluence license. If I click the "Try it now" button on the Pages screen, I get an error th...

• Question
• cloud
• confluence
• jira
• jira-cloud
• pages

I'm throughly confused about where to go to enable the extended customer details fields. My IT admin has me setup as an Admin in our Sandbox environment and I'm positive we're on the Premium plan.&nb...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

After leaving my Trello board and coming back to it after a while, I've seemingly lost access to my email that was used for the Trello. I was wondering if it would be possible to regain access throug...

• Question
• cloud
• trello
• trello-cloud

Good evening everyone. I'm having this problem with SourceTree. After clicking on Pull/Push, the indicators disappear. But after refreshing, or clicking on Fetch, the Pull/Push indicators return, as...

• Question
• sourcetree

Myself, and multiple users on my team, are unable to manually assign a ticket to a team member. Once we type their name and select the user from the list, the following error notice pops up.   ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I had a Trello account a few years ago and havn't used it for a while. I have just logged in restart my work and although I am able to log in it is empty, none of my boards etc are there anymore. All...

• Question
• trello

Hello! I'm integrating Google Cloud with JSM so that when alerts are triggered in GCP, an alert is also created in JSM. Following the documentation https://support.atlassian.com/jira-service-manageme...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Context: We are in the middle of moving from Jira team-managed space custom fields and creating their global field counter part. With that, we need to migrate the data that lived in the space custom ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Olá Comunidade, Estou configurando uma automação para processamento em lote de múltiplos itens e salvando um resumo formatado de volta no ticket que iniciou a regra. No entanto, o valor final não es...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello! We have JSM pulling from 3 different 365 Exchange inboxes for 3 Spaces. Member "B" has admin access to 2 JSM spaces for his teams. But on the 3rd IT Space, user "B" is a customer. When...

• Question
• cloud
• email
• email-log
• email-processing
• jira-service-management
• +1 more tag...

Hi Team, Wanted to bring it to your attention that the below badges are missing for me even though I had completed them long back. Listing them below: At Your Service First Post First Threa...

• Article

Using ORDER BY Rank ASC, and once the filter is saved, when a browser refresh is done, it changes it back to ORDER BY created DESC, which prevents users from dragging/dropping tickets. Thi...

• Question
• cloud
• jira
• jira-cloud

If you’ve ever looked at your Jira board and thought: “Looks fine… right?” Only to discover later that half of your “In Progress” issues have been sitting untouched for 12 days - then yes, this ar...

• Article

Cloud Migration Technical Delivery Accreditation How can I get this Training and Cert ?  I could not find anything in the University page. It would be great if someone can guide me for...

• Discussion

After migrating from Opsgenie to JSM Operations, all Zabbix integrations for all teams stopped working. Checking the documentation, I discovered I need to migrate from webhooks to Jira Edge Connector...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• operations

A shared board (https://trello.com/b/Bv8lY0Jn) has been closed and i dont know why. What can i do to reopen? The admin dont have acess anymore (the email is old and he dont have acess).

• Question
• cloud
• trello
• trello-cloud

I have ProductGo from DevSamurai installed and I've been using it for a while, but it recently stopped working and now shows a message saying: "The license for this app is either missing or invalid. ...

• Question
• apps
• cloud
• jira
• jira-cloud

Hello ! I have the exact same issue as describe here : Solved: Can't change my email address don't receive verification mail I did the same steps as described in the question, and came acr...

• Question
• account-identity

Request Participant

• Question
• api
• cloud
• jira
• jira-cloud
• jira-software

to post on loom its better to know abaut it before creating a context. 

• Question
• cloud
• loom