We have a guest on a board that is used to review projects and vote on them. For some reason they cannot login. They even tried changing their password and that didn't work. They ge...
I have created a company managed ITSM space in JSM cloud. I am the Org admin and Jira admin. When Customers send an email and include a work item key in the email subject, I want that email to be add...
As a Company User Group (CUG) leader, you don’t always have the time or capacity to plan big, production‑level events. That’s where “Office Hours” come in: simple, repeatable sessions where teammates...
When I create an Incident Ticket the Project Key is MHDT-1, after that I will create a Service Request, and the project key will be MHDT-2, in the same Project obviously. My company suggests that the...
I'm looking for a bit of help. I'd like to apply a filter to look for issues that have no worklogs associated with them. I can see that there is a worklogDate field; however, according to Rovo...
This is the rule that I set. I checked for typos multiple times and I tried changing the variable multiple times. I have a parent card that is attached to each child card, and the items of Sub-tasks ...
Is it possible to retroactively apply an update to a transition in a workflow? I updated the Resolved transition in a workflow to update the Resolution field to DONE and would like to ...
Estou enfrentando um problema ao acrescentar participantes na minha área de serviço. Existe um limite de 10 participantes, tenho 3 participantes e mesmo assim consta como lotado e não consigo acresce...
Good morning. I just opened my app and had to login. Upon doing so, I noticed all of my information/boards were deleted. How can I recover this information? thank you. Regards, Helyne&...
Dear Bitbucket Support/Community, I am writing to request guidance on safely reclaiming LFS storage space across all repositories in our workspace. Our Situation: We currently have approximat...
Hi! We still use Atlassian Assist and I've reached my breaking point with how annoying it is to my users. It constantly asks for rephrasing, up to 3 times, and then almost always recommends an inval...
The shift to Cloud In our previous article, Which Jira Cloud Migration Approach is Right for You?, we explored the different ways organizations can move from Jira Data Center to Jira Cloud and how ...
In the settings popup for "edit branch restriction" (and probably other areas of the app) when you click off to the side in an area that has no UI it can select one of the radio buttons or checkboxes...
Hi, Late last week I start noticing my terraform build was failing every time I was trying to deploy my JSM access role, which was previously working. It's been failing with this error message: ...
...eeks I am unable to speak to anyone and the true billing admin is on annual leave how do I get access to my invoices
Is there any way for the ticket counter to be independent of Incidents and Service Requests?
Context: I created an automation rule to post a message in a teams chat after a ticket gets created in my project. The rule is working as expected, but I need some help making changes to the look at ...
Has anyone successfully been able to implement the use of the JSM Virtual Service Agent (connected to Confluence Knowledge Base) on a Refined Portal?
Olá! Quando tento criar novos quadros, aparece essa notificação que me proíbe. Adquirir o plano Standard para conseguir incluir novos casos mas infelizmente não consigo adicionar ainda. Não quero arq...
Soy nuevo en la aplicacion
My company just got a large amount of emails that appear to be an invitation from our COO inviting them to join a board. The details of this email look very similar to this thread http...
I am new to developing with Atlassian Forge and I am trying to create a Confluence Macro with the template "custom-config-makro". I am doing this with custom UI. Here is my problem. I have a file...
Hello Community, We are about to make a change to SharePoint that will result in a change to the SharePoint URL (not the Confluence base URL). Is there a good solution for centrally changing all co...
#TGIF, but don’t forget to close your sprints 🤭 Or…. keep reading. If you’re a PM or Scrum Master, you know the drill. It’s Friday afternoon, the team is wrapping up, and you’re headed for the wee...
Hi everyone, I'm using Trello on a Mac. I was always able to directly drag and drop an e-mail onto a card to attach it. For a while now, I've been unable to do this. No matter how often I dra...
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