Community resources
Community resources
Community resources
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Hello, I could not access my jira projet and its bitbucket repositories anymore. Anyone could tell me what to do to restore it? Regards.
- Question
- jira
- bitbucket
- cloud
- jira-cloud
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How to change payment method for existing subscription from card to Pay by invoice
- Question
- cloud
- jira
- jira-cloud
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Dear sir, madam, I'm using Trello for a long time now and I want to change my subscription to free. I have to pay till June 2026. For me this is a very long time and I hope you can hel...
- Question
- cloud
- trello
- trello-cloud
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Hi there! I am currently locked out of my Trello account due to a legacy 2FA. I am getting the below message: Legacy Trello-only two factor authentication over SMS is no longer supported. Ple...
- Question
- cloud
- trello
- trello-cloud
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Hello, I can login to in atlassian id but when choosing bitbucket product it asks for 2FA and always fails. Even if I try to disable 2FA it will ask for 2FA. I cannot access right now bitbucket but ...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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How do I get in contact with customer service?
- Question
- cloud
- trello-cloud
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The Query: Today is October 10th, 2025 $SLADefinition = { JQL: duedate = startOfDay(3) Time Target: 24h Calendar: Sample 9-5 Calendar } startOfDay(): "Perform searches based on the ...
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Hi! I'm wondering around searching for a solution for my service desk agent view layout, the problem is as follows: - I'm collecting some customer information in a form that for each reply it has...
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Hello, I need help recovering a board that was accidentally deleted or became inaccessible. The board was named “Elternbeirat”, which I originally created. I used to be an admin but handed over ad...
- Question
- cloud
- trello
- trello-cloud
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How to delete completely a trello application to avoid billings? actually nobody use the application
My customer MINISTERIO DE JUSTICIA purchased trought me TRELLO for 25 members, they used the software for one yearand decided no renew but continue using the program. I detected due the charge in my...
- Question
- cloud
- trello
- trello-cloud
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I've found a few articles referencing how internal Cloud JSM customers can view Confluence content directly in Confluence, but we are a Data Center customer and I haven't been able to find documentat...
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Hello, I do not need 3 different ways to define words that I already know. How do I OPT OUT of all the Ai STUFFING that is happening in your app? It is really distracting and ann...
- Question
- cloud
- jira
- jira-cloud
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Hi all: I tried to run one of my pipelines today and get the message + apt-get update bash: apt-get: command not found it uses the following image: image: bitnami/git The pipe...
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When inserting tables in a Bitbucket PR, no matter how many empty lines I put before or after a table, the output rendering removes all line breaks, causing the table to be smashed between paragraphs...
- Question
- bitbucket
- bitbucket-data-center
- data-center
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📣 Our next ITSM webinar is coming up on October 29! Join the live event to learn how Jira Service Management and Bitbucket helps teams streamline deployment workflows on a shared platform. Softwar...
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Hi team, I am building a doc within Confluence but have an issue related to the information I select. After saving my job and trying to select (dropdown example) my user as a test, when I change fro...
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Jamaican Patois  I wanted to take the time to bring awareness to language, and specifically, a dialect in Jamaica called Patois. Patois is a mixture of African and English dialect...
- Discussion
- feel-good-friday
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Confluence is running in an EKS environment. I'm using the current version of the helm chart 2.0.4. set { name = "confluence.session.timeout"...
- Question
- confluence
- confluence-data-center
- data-center
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* I have created a custom field for my stories. * I have added the field to the `Description Field` * I can see the field * I have 2 UI formatting questions 1. Can I remove the Description field ...
- Question
- cloud
- jira
- jira-cloud
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We used to be able to click on an item and it would show in the side bar or a pop up. Now it goes to a new screen and you have to completely refind your location in the list view.
- Question
- cloud
- jira
- jira-cloud
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In list view we used to be able drag items around which helped our developers personalize their own workflows in the stories. That seems to have gone away.
- Question
- cloud
- jira
- jira-cloud
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I find it absolutely ridiculous that Trello would take away the ticket collapse and color feature. My team moved to Trello less than a month ago, and it has become one of our favorite features - the ...
- Question
- cloud
- trello
- trello-cloud
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On a first EPIC, the Story Points Rollup gives the correct SUM. On a second EPIC of the same project, the Story Points Rollup gives ZERO. What is wrong with the second EPIC? The Fix Versions, Comp...
- Question
- cloud
- jira
- jira-cloud
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Can someone help me figure out how to fix this issue
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Hey everyone I’ve been working on a small HR-focused web tool that helps automate salary and service-related calculations for employees. It’s a simple project, but I’m now trying to take i...
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