Hello, for the past few months, no users in our team are able to create new tickets in our Jira Service Management project (SER). We can open the "Create" form using the "+" button and fill all req...
I hope the official can adapt the icon of the sourcetree in a timely manner, it's really ugly! Replace white with transparent background. Thank you!
Is it possible to make component lead as mandatory/ Required field while creating components in Jira
My JIRA incoming mail handler is able to add comments to exiting issue but not able to create a new Jira issue. I'm ensuring that no existing issue ID in email subject to trigger new issue creation ...
We’re excited to announce that surveys are now generally available in Jira Service Management Cloud. Over the next few weeks, you’ll see surveys appear in your service spaces on paid plans. Surveys p...
Following this post: It is not where it says it is. https://support.atlassian.com/bitbucket-cloud/docs/set-up-personal-ssh-keys-on-macos/
I'm a paying RovoDev customer with valid billing on file, and I'd like to raise a serious concern. I've been using the Claude Sonnet 4.6 tier, but the responses I'm getting feel noticeably weaker in...
I am planning to use JIRA enterprise license and I need 100 JSM agent so I opt for PRemium license. Will assets be available if I create two sandboxes for my enterprise site?
I have been working a lot with Jira hierarchies and existing apps. I often find managing relationships beyond Epic(like intiatives or custom levels), visualizing the structure, or tracking progres...
Whenever tickets from Azure alert automated through APIs with assignee groups assigned, when comes to Jira, users inside the assignee groups are not getting email notifications
Every product team knows the pain. You maintain a carefully prioritised roadmap in Jira, but the moment a stakeholder asks “what’s coming next?”, you’re exporting screenshots, building PowerPoint dec...
My team is working in multiple repositories and we recently faced a throttling issue in Jenkins where one of the solution requested from service owners was to delete the inactive bitbucket branches. ...
Hey JSM fans, on the JSM Help Centre page, we have (currently) 11 different department spaces active that our sales force. By default it seems that the entire help centre screen maxes out at 9 (3 x 3...
Has anyone here successfully imported work items in a space that's mentioned in csv? The article documents support for this https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-...
Hello, I am using Trello board (Workspace) for free and there is a limit up to 10 collaborators. I checked and there are only 9 members, when I tried to add the last person 10th member, but it req...
Cloud based, company managed project - created a new space. I'm new to this company and this particular JIRA instance/configuration. I'm unable to add issue layouts. I want most of the standard issue...
My company has strict data sovereignty requirements and all data must be stored and processed within Australia. From what I can see in online documentation, the new(ish) Rovo MCP Server is not pinne...
Hi everyone, I’m hoping someone can point me in the right direction. I’ve been a Trello user for over 10 years and my account is now tied to an Atlassian login linked to an old Microsoft Live email...
i got troubles loging in my smartphone, it appears another account with the gmail and not my current mail
Hello! I've set up automation to clone and include an attachment from the original ticket. The attachment gets included on the admin/team member view -- however, on the portal view, it is not includ...
I am trying to capture the value of a Field Type Service Field in my Jira Automation but the value is coming up blank when using the Log action component. Affected Services: {{issue.custom...
Hello! I have (almost) successfully set up cloning automation - it is actioned when an agent marks a certain ticket type as Resolved. It clones the ticket and adds participants as part of the ...
We’re using the official Jira Cloud for Slack integration in our company, and some users are seeing the following banner in Slack when a Jira issue link or key is posted in a channel: “Hi @username...
Olá, o meu cliente está tentando me adicionar aos repositórios, mas eu nunca recebo o email de convite. Já foram realizadas diversas tentativas e em mais de um repositório.
Hello, I have 100 or so epics in my project and I have an issue type "Objective". The goal is to have the epics related to objectives. For example: Objective A is related to: &n...
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