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Jira Help Centre - resize space tiles

Steve Ashton
Contributor
March 18, 2026

Hey JSM fans, on the JSM Help Centre page, we have (currently) 11 different department spaces active that our sales force. By default it seems that the entire help centre screen maxes out at 9 (3 x 3) and then provides a drop menu to display more. 

Is there a way to possibly resize the listed department JSM space tiles on display here so they are all visible in the full screen view? Perhaps a 4 x 3 or 5 x 3 version for those companies that really go all the way with JSM?

Couldn't find anything up to this point but I remain hopeful :)

 

example of current view...

jsm tiles.png

2 answers

2 accepted

4 votes
Answer accepted
Joseph Chung Yin
Community Champion
March 18, 2026

@Steve Ashton -

It is not possible out of the box, you may want to check if there are any paid third party add-ons via the Marketplace - https://marketplace.atlassian.com/product/jira-service-management

Those specific app sseems to be possible solutions -

https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=cloud&tab=overview

https://marketplace.atlassian.com/apps/1218481/refined-sites-for-jsm-theme-itsm-hr-help-service-desks?hosting=cloud&tab=overview

Hope this helps.

Best, Joseph Chung Yin

 

Steve Ashton
Contributor
March 18, 2026

Thanks Joseph, the company doesn't like adding third party add-ons so much but I wanted to make sure it was the only solution before taking it further. Appreciate the reply.

Like Arkadiusz Wroblewski likes this
3 votes
Answer accepted
Arkadiusz Wroblewski
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 18, 2026

Hello @Steve Ashton 

Unfortunately no.

You can customize the Help Center and portal branding/layout to a certain extent, but not freely control the tile dimensions themselves.

There's couple Apps like Refined which can help you with customizing.

Steve Ashton
Contributor
March 18, 2026

Thanks for adding that plugin - I will take a look.

Like Arkadiusz Wroblewski likes this

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