a colleague has an account but has not logged in for several months how does she re-activate the account?
For our bitbucket workspace, we are on a paid premium plan. However, we have our concurrency limited to 2 on the workspace for the pipeline runners and cannot attach the workspace to an org and chang...
We currently have multiple Bitbucket workspaces that operate independently, each with its own users, admins, billing, and repositories. For example: Workspace A – 40 users, Admins A & B Wor...
The Ask! Has anyone taken the Atlassian certification exams for Jira Admin in the last three - four months? Guess I need to do ACP-120 and ACP-520...?? The Why! Feels like it is time to re-do min...
In the middle of a Jira Server to Cloud migration. We're confused how do we deal with numeric values that mean something in the real world. Jira stores numbers, but doesn’t seem to know what unit or...
changes were made to our sso configurations and now we can't access our environment. I'm creating a new account to reach tech support
I am stuck as i cannot log in and use the regular support channels. When i try to select the products in the support channel i get a 429. I cannot accept a workspace invitation due to this. this is ...
Hi there, I'm looking for a way to extract data from our Sprint Boards that show the total number of Story Points per person at the start of our Sprint and at the end of the Sprint. Is this somethin...
Hi, We want to export the below from Jira DC v10.3.12. 1. Last login for specific users or a group for a period of time. 2. Can we also export their activity for a period of time. Can you kindly ...
Hello I have a repo at ~3 GB and has cleaned it for large files as well as removing branches with large file and got it down to ~300 MB. On the forum, you have written that the garbage should run au...
Why is Trello suddenly underscoring all spaces between word in only PDF's? I have done some troubleshooting and it is happening only with pdfs and started suddenly yesterday, images it does not unde...
Hello. I have a few questions: 1. Mar 30, 2026 End of license sales to new customers - after this date, will I still be able to download plugins from the marketplace, try them for free, and then p...
Hi folks! Looking for some best practices, tips, and thoughts around how to most reasonably utilize Confluence for our knowledge base. We're moving from many years as a startup into a full fledged co...
I'm new to Jira and trying to test the import feature to migrate work items from another vendor to Jira. I have a test csv file with basic fields (Issue Type, Summary, Description, Priority,...
Is there any JQL through which I can get all the fix version details released last year - 2025 for a specific project?
When a customer (our customers are all internal employees) needs approval from a supervisor. For example, when a customer needs new software. Is there any way to add the supervisor to the work item? ...
Jira already captures where work is. The harder question is how it behaves over time: Which steps consume the most time? Is the process improving or quietly drifting? Where, exactly, do items “disap...
SOME OF MY CARDS HAVE DESAPEARED FROM A COLUMN, WHAT SHOULD I DO TO GET THEM BACK PLEASE?
The company doesn't have yet any Organization administrator. The company have no access to Ex Organization administrator' s mail box. How to do to have new Organization administrator ?
Hello I have a small problem, and I want to know how can i solve this. I created different Types in JPD. When ich add my modifications to it, and start to create , i get shown in the Main site a oth...
Government teams rely on Jira to deliver complex, mission-critical work. But when initiatives span multiple teams, programs, and timelines, it's easy to lose sight of how everything connects, and whe...
I've logged into my confluence space and found all my work spaces have vanished. I was using a free subscription. I've tried the support section but can't seem to get to a human. There was a h...
Hi all, We have team managed boards, and as of today when I create a new ticket underneath a column it vanishes from the board view. I still see it in List view, but it doesn't show in Board v...
In today’s fast-moving digital world, teams are juggling an ever-growing number of tasks, projects, and deadlines. Yet no matter how much work is completed, real value is only delivered at the moment...
The New Year is the perfect time to reset how we work in Confluence. In my last article, I wrote about the habits we need to stop doing - the ones that make Confluence messy, unreliable, or unde...
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