Top

🦌 Why is Rudolph Sick Again? Yesterday, we put out the fire (Incident Management). Today, we need to make sure the fire doesn't start again tomorrow. The Scenario: The sleigh broke down last y...

• Article
• incident-management
• jira-service-desk
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• +4 more tags...

I'm Trying to create a Summery of tickets by department to be sent out, But However I try to convert the smart value to text. Nothing shows up.    Lookup work items -- JQL Statment return...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I will explain our setup and the issue in detail to make the situation fully clear. Our Project Setup Jira Cloud Team-managed project (not company-managed) We are intentionally not using Ep...

• Question
• cloud
• jira
• jira-cloud

We have an intake form and board in Jira Software. Many items are small bugs or tickets that bypass Jira Product Discovery, but for larger enhancement requests, I create Jira Product Discovery ideas....

• Question
• jpd

One of the users of the Opsgenie Instance that I administer has changed the email address in their Atlassian Account but that change is not reflected in their Opsgenie Account. How do I resolve this?...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I can not login to my group (MESH) JIRA page. Could you please help me out? [Link removed]

• Question
• cloud
• jira
• jira-cloud

I have one user who has access full to Confluence but when he try to sign in, return error "It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try aga...

• Question
• cloud
• confluence
• confluence-cloud

Contaba con la automatizacion en 3 canales y se creaba el ticket en automatico, requiero cambiar la automatizacion de proyecto   

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

...ut it won't disable. I tried using various commands such as .extra to allow whitelisting from the setenv file. CATALINA_OPTS="-Datlassian.velocity.method.allowlist.debug=true ${C...

• Question
• confluence
• confluence-data-center
• data-center

Hi! I just logged in for the first time since the Atlassian/Loom integration. It appears that Atlassian has no record that I ever had a Loom account, all my videos are missing, there's no record of m...

• Question
• loom

Anyone using Reamaze here and had/or is having issues with Reamaze <-> Jira integration? It seems that we are unable to link tickets within Reamaze to Jira. Reamaze support suggested removing ...

• Question
• cloud
• jira
• jira-cloud

I have 150 Jira Users and 60 Groups.  Atlassian training indicates that more groups equates to more complexity and overhead to manage.  Please offer your opinion/insight.   I'm d...

• Question
• cloud
• jira
• jira-cloud

We're currently on Data Center using the Resolution SSO add-on which is very powerful, and flexible. We have it designed where inactive users are automatically cycled out as our user licenses get low...

• Question
• atlassian-guard

Annual planning is one of the most challenging moments for any team. You’re expected to answer big questions: How much work can we realistically deliver next year? Where are our capacit...

• Article
• dashboard
• gadget
• wip
• work-in-progress

I have an automation set up that is working great for the most part. It simply adds the next fix version to work items when a PR is merged.   I want to exclude adding the fix version for just ...

• Question
• cloud
• jira
• jira-cloud

I used to be able to use the Context Menu (right click) and move work list item to the top / bottom of the active sprint.  I can do 'drag and drop' but looking for the right click option.&...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi, I have my company account, but when someone invites me to a repository, I don't receive the notification on Bitbucket or in my email. I would appreciate a solution.

• Question
• bitbucket
• bitbucket-unknown-hosting-type
• not%20applicable
• organization-administration
• unknown-hosting-type

When using the Atlassian MCP server to update Confluence pages via the  updateConfluencePage  tool, status macros (created with the  /status  command in Confluence) are converted ...

• Question
• atlassian-rovo-mcp-server
• cloud
• confluence
• confluence-cloud
• mcp
• +2 more tags...

When I assigned someone administrator access to a space is leaves off their email and they do not get notifications when a ticket is created for that space. Please advise.

• Question
• cloud
• jira
• jira-cloud

I did one project with this person and they seemed to have removed me from every project I have ever created somehow. I'm not sure if this was a mistake on their end but it would be convenient if I c...

• Question
• cloud
• trello
• trello-cloud

How to identify and track internal and external dependencies in a sprint and beyond in Jira?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I am working in Jira Data Center. I had a user recently delete a bunch of issues from their project. I went and pulled the backup data and put it in a dev instance to recover the lost issues. However...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi, we have created an Ops Project / Space and introduced a new Access Request work item type in Jira, which users can use to raise access-related requests. Before the assigned developer begins work ...

• Question
• cloud
• jira
• jira-cloud

Now that Atlassian is threatening to delete everything with less than a month of notice, I cannot find a way to download all data, nor can I find a way to contact support.   How do I archive...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi Is there a way to disable  Two-step verification I have setting disabled but when trying to view jira updates it still asking it please advise   

• Question
• cloud
• jira
• jira-cloud