Community resources
Community resources
Community resources
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Requirement: Get list of priorities availble for a project Approach We are fetching list of priority schemes using GET priority schemes and filter the schemes availble for project pick pr...
- Question
- cloud
- jira
- jira-cloud
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currently on the Standard plan,I need to know whether it’s possible to enable the AI agent initially
I want to use AI agents to automatically handle tickets. I am currently using the Jira Service Management Standard plan. Is it possible to enable the AI agent on the Standard plan, or is an upgrade ...
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The gist is this: Employees who works with tickets can only edit and formalize tasks in the Support Review status, but I also need to prohibit editing of the "Assignee" and "Priority" fields in this ...
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In Jira, Timeline view exists in both business spaces and software spaces, but it’s designed for different audiences and levels of complexity. 1. Timeline in Business Spaces Purpose...
- Article
- cloud
- jira
- jira-cloud
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Tickets that were resolved last month keep reappearing in the backlog. So, even if I create a new ticket, it's difficult to recognize it because so many resolved tickets are added to the backlog. Wh...
- Question
- cloud
- jira
- jira-cloud
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。。
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I’m using Jira Cloud and want users to edit only one specific field on an issue, while all other fields should remain read-only (not editable). Is this possible? If yes, can anyone guide me on how t...
- Question
- cloud
- jira
- jira-cloud
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As a user, having only 55 possible options in a dropdown or checkbox fields on Next-gen projects is not enough:
- Question
- cloud
- jira
- jira-cloud
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Hi all, I'm pulling my hair out. Situation: I have multiple (6) custom dropdown fields, and the options for each of these fields is slightly different alphanumeric text - but they all start with ...
- Question
- cloud
- jira
- jira-cloud
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Hello Community, I hope that someone from Atlassian Support is reading here too, as I did not find a way to contact the support without a jira site. I did sign up today for jira cloud and w...
- Question
- cloud
- jira
- jira-cloud
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I recently cleared ACP-120 (Jira Administration for Cloud) with 3 weeks of preparation. This post isn’t a brag or a study dump - it’s meant to share how I aligned my thinking with how Atlassian fram...
- Article
- acp-120
- certification
- jira-cloud
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Hello, I also tested the Jira MCP Server tool in Copilot Studio. For me, List Projects, Get Current User Details, and Create Issue are working as expected. However, I am unable to fetch issues using...
- Question
- cloud
- jira
- jira-cloud
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Hi everyone, We’re rolling out a new, easier way to create Jira Plans so you can get from “new plan” to “useful plan” with less guesswork. The new multi-step setup wizard helps you configure key ch...
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...ate field changes. 2) Top-level conditions (must all be true on the triggering issue = Sub-task A) For the triggering issue ( {{triggerIssue}} ): It is a sub-task: JQL condition: i...
- Question
- cloud
- jira
- jira-cloud
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Let’s be honest: as much as we love living in the cloud, sometimes you just need to take your data "to go." Maybe you’re hopping on a flight and refuse to pay $20 for 10MB of Wi-Fi. Maybe you just pr...
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If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
- Article
- cloud
- jira
- jira-cloud
- jira-core
- new-to-jira
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Hello Team, I tried to create Jira in my google, yahoo, safari browsers but am unable to create it, i even tried clearing all cache, tried Incognito mode, tried at different times . whenever i try ...
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Hello, Is there an endpoint to update existing test case use xray api? I tried to use import/test/bulk and provided a testKey of an existing test case in request body. But it still created a new t...
- Question
- cloud
- jira
- jira-cloud
- xray-api
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We use Jira Cloud and have the ability to add a restriction to the "Story" to prevent users from moving to "Done" if subtasks are not "Done". This solution hides the Workflow status "Done" but ...
- Question
- cloud
- jira
- jira-cloud
- workflow
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@Alex Medved _ConfiForms_ I have a smart multi-select field (say FieldName1) and pulling in data from another page and table. This field works fine I have another field (say field 2) where I ...
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I'm wanting to programmatically update a Jira ticket's description. The description is formatted using ADF, and I'm wanting to be able to scan the contents of the document for particular sub-element...
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Hi folks! I’m Arslan, an Atlassian Certified Expert, Solutions Engineer, nerdy uncle, and avid runner 🏃♂️ from the Washington DC area. Unfortunately I was laid off recently and so I'm on the...
- Discussion
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🛠️ Modifying the Sleigh Mid-Flight We fixed the broken engine (Incident), and we found the root cause (Problem). Now, we need to make improvements so we can fly faster. The Scenario: ...
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🦌 Why is Rudolph Sick Again? Yesterday, we put out the fire (Incident Management). Today, we need to make sure the fire doesn't start again tomorrow. The Scenario: The sleigh broke down last y...
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I'm Trying to create a Summery of tickets by department to be sent out, But However I try to convert the smart value to text. Nothing shows up. Lookup work items -- JQL Statment return...
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