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Jira allows anybody accessing the customer portal or sending an e-mail to the address associated with a JSM project, to create a customer account. How can we get notified when such an account is cre...

• Question
• cloud
• jira-cloud-administration
• jira-service-management
• jira-service-management-cloud

Hello, I am attempting to do a bulk import from a CSV to create about 25 work items. My org's setup has a required custom field, "Account". I was able to successfully select this field for mapping t...

• Question
• cloud
• jira
• jira-cloud

How do I set CARD COLORS in the new Jira layout?  This is as of July 2025. I want to set the card color 2 days after a field, "Dev Start Date" is set.  This field is the Developer Sta...

• Question
• cloud
• jira
• jira-cloud

Hello, I created an automated rule when I transition the issue/ticket from IN PROGRESS to RESOLVED, then send an email to the reporter and the email must contain the las comment made that was filled...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I get the message "Your workspace has exceeded the 1GB limit...". I have reduced the size of what I am trying to push, but I am blocked by this message.   -Scott W

• Question
• bitbucket
• bitbucket-cloud
• cloud

MCP From my understanding of how MCP works, each request from the agent to the model provider includes the tools array with function definitions, descriptions and payload-structure of all configured...

• Discussion

me gustaría cancelar la suscripción, y no sé como hacerlo

• Question
• cloud
• not%20applicable
• subscriptions-and-billing
• trello
• trello-cloud

Hi, I am new here. I was wondering how do you track where your app installations are coming from? We are testing to see if ads on Google are effective to promote our products but we have no clear w...

• Discussion
• google-ads
• marketing
• utm

Hi Im following the instructions below to create a software ticket  based on another instance service desk ticket transition; however , when I run the tests , the result is always "No work item...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-software

Hi. I'm trying to use automation in Jira Cloud to set the Start Date of issues (work items) to the date and time that work was first logged against the issue. This is easy if work has never been log...

• Question
• cloud
• jira
• jira-cloud

As a vendor of a finance app Raley Procurement and Quotation, we’d like to share with you some of the lessons we’ve learned in the field of procurement in Jira.   About five years ago, we we...

• Article
• approvals
• procurement
• purchase-orders
• purchasing

Hi everyone, I'm experiencing an issue with the Jira Cloud sandbox. I created a sandbox environment for my instance (on the Premium plan), and I already received the sandbox URL — it's accessible a...

• Question
• cloud
• jira
• jira-cloud

Today all my jira items have a link in the right sidebar that says "Open in VS Code".  My team does not use VS and I didn't add this. Anyone know where this came from or how I can turn it off?

• Question
• cloud
• jira

I tried asking a question of Rovo but it was giving an error. Restarting the client says that I need to have it enabled on my site, which it is. Find below the relevant log information: Rovo Dev CLI...

• Discussion

Hello,    The new update to Trello's UI has not been great for me,  I have multiple boards to keep track of everything, and before the update, I could use the calendar feature to see...

• Question
• cloud
• trello
• trello-cloud

If you’ve ever felt overwhelmed trying to get your team up to speed on AI—without sounding like a broken record or a tech evangelist—this Team Playbook Play is for you. Here’s how the AI Training...

• Discussion

Weird thing happened in the workspace "Members" section just now. Usually, the "View Boards" button next to members' names, shows a list of boards that user is on, with a big red "Remove" to the rig...

• Question
• admin
• bug
• cloud
• members
• removal
• +2 more tags...

I know I can accomplish this crudely with CSS injection but I'm looking for a more directly supported and universally usable solution for my organization.  Anyone encountered a need for this ...

• Discussion
• question

We have observed that the Jira Technet application has stopped processing incoming emails since September 2024. This issue is impacting our ability to automatically create and update tickets via...

• Question
• jira-service-management
• jira-service-management-server
• server

The change calendar used to show in the left hand navigation, however since the UI update within the last few weeks, the calendar is no longer listed in the left hand navigation.  How can we rec...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• jira-software

Hi folks, We've got our customers set up into different organizations in JSM. Some of our customers in a given organization have voiced they don't want/need as many notifications, while others in di...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, We created the following rule: When the "Labels" value (T2) is added, send an email to a select group of people. I opened a random issue and added the label, but the rule is not getting t...

• Question
• automation

Lads!  Need to know how to perform actions (i.e. work item transition) on the issue that is just has been created.    Meaning,  3rd step should regard only to created by auto...

• Question
• automation
• branch
• cloud
• jira-service-management
• jira-service-management-cloud

(Scroll down for English) Ողջույն, սիրելի համայնք  Քանի որ մեր Երևանյան Atlassian community-ն շարունակում է աճել, ցանկանում եմ կիսվել մի քանի գործնական օրինակով, թե ինչպես կարելի է Jir...

• Article

Is the user tier for Dashboard hub based on how many users are going to be creating dashboards or based on the amount of users who will be viewing the Confluence page with the dashboard embedded?

• Question
• cloud
• confluence
• confluence-cloud