Opsgenie

Hi guys!   I have a custom field called _tier, which can have the state tier[1-4]. We would like this to map to P[1-4] in the nagios integration, but cannot figure out how this is done via&nbs...

• Question
• nagios
• opsgenie

Hi All, We are testing Opsgenie  with SolarWinds API integration. In SolarWinds, we setup general alert template to cover all node status. For example, we use node down alert to detect all no...

• Question
• opsgenie

We have an integration set up between opsgenie and MS Teams (using the V2 integration type). Forwarding to teams has been setup and has been tested to work correctly.   However we would prefer...

• Question
• integration
• ms-teams
• opsgenie

This article[1] talks about the possibility to integrate OpsGenie with webhooks. It says we can go to https://app.opsgenie.com/settings/integration/add/Webhook in order to set up the webhook. H...

• Question
• opsgenie

We are using OpsGenie to call out to our on-call staff who use Zoom Phone.  The problem is the OpsGenie message starts before the call is actually picked up.  So when you answer, you are al...

• Question
• opsgenie

Our team is Not receiving alerts for Medium or High tickets from OpsGenie during our night call rotation. The alerts come through just fine during the specified day call rotation M-F 8a -5p. But...

• Question
• opsgenie

Hello team, My company recently bought this Atlassian product but we are not sure if we can solve and issue that we are experiencing with our actual tool. A cluster is sending alerts to our monitor...

• Question
• jira
• opsgenie

I understand that OpsGenie generates Analytics using 3rd Party, but sometimes the presentation that 3rd Party offers isn't fruitful.   We're looking for an option if the processed analytics da...

• Question
• opsgenie

As a customer, I want to have priority mapping between Opsgenie and Jira Service Management (JSM). When alerts are created in Opsgenie with a particular priority, I want the corresponding tickets to ...

• Question
• opsgenie

Is there any way to auto-refresh the Alert listing aside from using a browser plugin or doing it manually?

• Question
• opsgenie

Has anyone been able to configure Cisco Meraki webhooks to get Meraki alerts into Opsgenie?  Meraki does have the ability but I'm not sure how to configure Opsgenie to receive them.   Tha...

• Question
• opsgenie

Hey guys, I hope everyone is safe and sound. I am trying to integrate Opsgenie with WhatsApp, however, the WhatsApp API requests authentication and in the integration vi API of Opsgenie does not ha...

• Question
• opsgenie
• whatsapp

In this link Opsgenie data residency | Opsgenie | Atlassian Support it is explained that after the integration of OpsGenie with Atlassian, some personal data may be stored in the US, even i...

• Question
• gdpr
• opsgenie
• privacy

I'm trying to build a terraform config for opsgenie but when I try to use opsgenie_service, the API request to create the service returns 403 claiming I don't have a right to use the service API. Ot...

• Question
• opsgenie

I'm going to Burundi for 2 months this summer but one month I will be on call, I currently live in Canada and would like to get voice calls from opsgenie on a phone # from there.  Is it possible...

• Question
• africa
• opsgenie

I have setup and integration between Opsgenie and Microsoft Teams succesfully. Now I am trying to run the following command with the Teams Both: @OpsGenie connect I get the following line back...

• Question
• opsgenie

Hi  I am trying to create a custom on-call schedule for the team.   I need to setup a person on call for our deployments only, every 2 weeks for 2 days only.  However it triggers...

• Question
• opsgenie

Hi folks!    Today I have a on-call process which the engineer stay aware just in weekday after business hours, weekend and holidays. I set up our rotation for weekdays and weekends. Is t...

• Question
• opsgenie

Hello, I am trying to find out the best way to create alerts for our camera system we have. Currently i have opsgenie creating an alert if an email is sent from a specific email address, and the sub...

• Question
• opsgenie

Hello,   We are going to use OpsGenie for that purpose. We need to know if OpsGenie speaks German. Our customer requires voice notifications in german for some alerts and english for remaining...

• Question
• opsgenie

Dear Community, I need to write a JQL that would give me the results of all the tickets created between Mon 05:30 AM IST till Next Mon 05:30 AM IST.  For this I wrote -> created &g...

• Question
• jql

Has anyone managed to integrate Zscaler with OpsGenie?  What is the use case?  We want to create incidents in OpsGenie from Zscaler.  Before starting this I just wanted to know if anyo...

• Question
• jira-service-management
• opsgenie

Hi, I have ops genie set up to send alerts to a Slack channel when they are triggered. What I'd like to do is create a small "buffer" between the alert hitting the channel and the person on call gett...

• Question
• opsgenie

I would say it is not possible within Opsgenie but maybe I'm wrong.  Is there a way to set the integration to only create the alert IF another integration is not alerting? Eg.: I have services...

• Question
• alert
• dependency
• opsgenie

The opsgenie integration docs ( https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-sumo-logic/ ) are woefully out of date with the sumologic ones (https://help.sumologic.com/Manage/C...

• Question
• cloud
• opsgenie
• sumologic