Loom

Hello,  I am currently a high school teacher with a Loom account provided by my division. I am changing jobs and will be working for a community college. I was wondering if it would be possible...

• loom
• cloud

I am creating Loom videos for work. If I do not select "Also share system audio", my videos do not capture the sounds playing on my laptop. If I do select "Also share system audio", the sounds playin...

• cloud
• loom

hello my account i : profiref@gmail.com Please reply to this email only: meital@marktings.co.il I would like to change my own background image by clicking on backgrounds. I cannot use my own i...

• cloud
• loom

I am trying to login to my old workspace so that I can finally record a video with my bubble actually in the window that I want. However, I have not been able to access my previous account. My new ac...

• bitbucket
• cloud
• loom

Signed up in error Please cancel account immediately 

• loom
• not%20applicable
• subscriptions-and-billing

Trying to create a new loom account. Post creation, directed to naming a team. Post inputting the team name responded with "Something went wrong on our end. Please try again. If this keeps happening,...

• loom

When I try to create a workspace through new user registration, I get a message in red text saying, "An error occurred. Please try again," and I cannot proceed. I would like to know how to fix this. ...

• cloud
• loom

• cloud
• loom

I'm trying to cancel a paid Loom subscription on an account that I can no longer access. My company has rebranded twice, and the original email addresses associated with the account are now deactiva...

• loom

loom cannot find the slide when recording, although I've selected 'window' to record  

• cloud
• loom

I'm in desperation mode. Need help escalating a Loom account recovery issue. I have 500+ important videos in my Loom Education workspace. I’m 100% sure I’m using the correct email and password, but ...

• loom

Can you confirm what type of payment was originally made for my subscription as I thought it was an annual fee paid.  

• loom
• not%20applicable
• subscriptions-and-billing

LOOMに残っている動画がたくさんあります。退会したら、全部みれなくなりますか  

• cloud
• loom

Since Loom sold to Atlassian I cannot access my Loom account. I’m being asked for a 2FA code but I never set up an authenticator and I don’t have a recovery key. This is a personal account (not manag...

• loom

I am being billed two times a month - $48.00 each time, but I only have one subscription.

• loom
• not%20applicable
• subscriptions-and-billing

1.  Downloaded and tested loom desktop app on Mac using youtube videos.  All tested videos worked perfectly.   2.  Loom desktop app settings on "full screen", system audio e...

• loom

I have been using loom for work for years under my personal email address. I just made a trello account with my work email and wanted to merge them both under my work email. support said to delete th...

• atlassian-accounts
• loom
• not%20applicable

Hello, I would like to delete my account. Still i have message, that is not possilble. Login - vrkoslavova.monika.cz Best regards, Monika Vrkoslavova

• atlassian-accounts
• loom
• not%20applicable

To Atlassian Billing Support, I am writing to formally dispute charges on my most recent Loom Business + AI invoice and to request an immediate refund of $72. Here is a summary of the issue: - I h...

• loom

Hello. I registered to get feedback for my work. When I registered I didn’t saw the categories selected, and apply. I thought it was just informations.  I actually just need the free package....

• loom
• not%20applicable
• subscriptions-and-billing

MY power point slides are not moving according to my recording when I try to move it with my recordong. It moves fine otherwise but when I start recording it does not.  PLease help asap. Thx &n...

• loom

I am unable to change the email address on my atlassian account. The old one is something that is no longer accessible and the new gmail email does not receive the verification email. It is not showi...

It keeps telling me that it cannot authenticate me. I need to get into my account. I have lots of videos saved and can't get them  

• loom

Hi Loom Community, I'm posting here because I've been left with no working path forward and I need answers — both from the Loom team and from anyone else who has experienced this. What happened: ...

• loom

New admin for a loom 4 user setup and something that I cannot find out how to do or how it works.   We have Business and AI license   SO when I am logged on and I create a video ...

• administration
• loom
• setup