Loom

This is really urgent at this stage, I am paying for Loom but cannot fully access it. I need to change the email address associated with my account. All of the details are below, in the tic...

• loom

I recorded a loom video last week and it’s been stuck loading ever since. It really sucks because it took multiple takes to get the video right, and now I’m wondering if I’m even able to get it to lo...

• cloud
• loom

Hi! The recording option in loom is unavailable to me and the option is grayed out with a lock icon beside "Start Recording" I have already updated my Google Chrome version to it's latest version but...

• loom

Hi. I installed the latest version of Loom on my laptop and I want to record a video, but it only opens the built‑in camera. I want to use my USB camera, but it gives an error saying that the camera ...

• loom

Hi! I hope someone can help me.   So we have a paid plan subscription with Loom. Since there will be migration to Atlassian all creator lite in paid subscription will be transitioning to creat...

• loom

I have been trying to delete loom from my laptop but it says that the name doesn't match the app so i can't delete is. when i went on the app it says i can't delete my account because it is linked to...

• atlassian-accounts
• loom
• not%20applicable

bonjour   lorsque j'enregistre je ne vois que le texte que je partage et je n'ai pas simultanément la vidéo quand je parle , malgré ma sélection initiale Je l'entends mais ne je le vois pas ...

• loom

Hello, I had an account with Loom before it became merged with Atlassian. The email of google account (my domain) changed few years ago but when merging with Atlassian, Atlanssian used my old email...

• loom

Hello: Here's a video describing my problem. Thank you for any assistance you can provide.     

• cloud
• loom

I'm not sure this is the place for a feature request - it would be useful to be able to record audio only in the desktop app and Chrome extension. Recording audio only on the mobile app doesn't allo...

• audio
• loom

I record short (10-15min) Screenrecordings and have been running into issues with the timer sticking and then jumping ahead during the recording. Lately, I cannot even record a video as it just gets ...

• cloud
• loom

can i screen record with my face in the screen recording like how i would in my macbook?   You  see how my face is in the corner and im recording my screen

• cloud
• loom

Now when I when i select "new video" or "record a video" I can't access my notes before I begin.  I could pull up the notes with the 7 looms I created before. Now I can't.  Something was ch...

• cloud
• loom

Is there an option to replace the original audio in a recorded video with a new recording? while playing the video recording?  I am recording training videos via Screenshare, and if there are b...

• loom

Hi Atlassian / Loom Community, Question: Has anyone successfully restored access to a paid Loom admin account after changing the email through an Atlassian account, when Loom starts forcing “use y...

• loom

Hello  I am new at LOOM, and I am totally stocked. Impossible to recording and workplace unvailable. I asked to AI but nothing is working.  I need to begin asap, because I have a hug...

• loom

Whats the point in having Loom If the Start recording button is locked?   I have 70GBs of space on my computer! 

• cloud
• loom

Hello Loom Team, I subscribed to a 1-month Loom plan from December 28, 2025 to January 28, 2026 to record my training videos. I use the share link of each Loom video so it displays inside my tr...

• cloud
• loom

hur flyttar man inspelningsmenyn till vertikalt läge från horisontellt läge, vid inspelning med Loom?

• loom

The most frustrating thing is when you start to record on loom and i flips your window to another window..   Can this be changed?    Because it ruins the flow and is a privacy issu...

• cloud
• loom

Hello, I am unable to log in to my Loom account, and my Loom is integrated with Atlassian. I also cannot access the Atlassian support portal because I am locked out of my Atlassian account. I do not...

• loom

I have two e-mails, one business and one private, as an administrator, I am logged into the business account. Normally, on my desktop, I am logged into both accounts and now when choosing a subscript...

• atlassian-cloud
• cloud
• loom

I'm just testing Loom Business+AI and have added variables to change the audio/transcript. I wanted to put a "Hi {name}" text overlay on the video itself. Is variable substitution possible within an ...

• loom

completed all the required settings

• cloud
• loom

Hello,   I have the Desktop Mc version and can't find the Capture section to resize a video. I am new to Loom and maybe missing it? I need to do a vertical 9:16 ratio and stuck.   Tha...

• loom