Loom/Atlassian Admin Center Enhancements Coming?

[Jeff Fullmer]

Will there be enhancements coming to the Loom admin section and will it ever go back to being embedded in the actual Loom site instead of pushing you over into a dilapidated atlassian admin page?

The "new" atlassian admin center for managing our Loom accounts is dreadful. Simple things like being able to filter or sort by paid/active accounts and non-paid accounts is not possible, as one of many examples. Not only did the price skyrocket (no more free tier and a $5 bump per user) but the level of backend admin tools plummeted. Having to leave Loom to manage the admin side and then have a junk, quickly thrown together management site, is so frustrating. We are paying way more now for way less. I understand if this is a temporary measure while the embedded Loom admin section is fully built out but I am not very optimistic. 

[Arkadiusz Wroblewski]

Hi @Jeff Fullmer 

Loom user management is permanently moved to Atlassian Administration, with no current filter for billable Loom seats in admin.atlassian.com. The standalone free Starter plan continues, but the legacy "Creator Lite" role is being phased out during workspace migrations.

That's a fact, and it makes sense: Atlassian is uniting all product access under one roof. I know for maybe small scale that can be annoying, but see that at scale, a lot of admins are managing hundreds of users.

https://support.atlassian.com/loom/docs/loom-customer-integration-with-atlassian-faq 

I recommend that you provide this particular filtering requirement as direct product feedback to Atlassian.

https://support.atlassian.com/loom/docs/where-can-i-make-a-product-request 

Best,

Arek 🤠