Jira

...o ensure the results are formatted as a date-only value. Combine those with the conditional logic if() function {{if(<condition>, <result if true>, <result if false&g...

• Article
• automationconcepts
• cloud
• jira
• jira-cloud

My admin just set up a project for a customer service team to be able to handle all of the incoming emails through Jira.  The incoming email is forwarded to create the ticket The sender is au...

• Question
• cloud
• jira
• jira-cloud

I keep getting error mess when I try to delete  my account. I was able to deactivate it but can't delete it. Their email isn't monitored and I can't find a phone number. I don't use an app. I ju...

• Question

Strikethrough for done items appear fine for everyone else but one member cannot see which items are done in backlog.  no strikethrough showing for him.

• Question
• data-center
• jira
• jira-data-center

I can't believe I can't figure this out, but here's my question...I have created a filter in the List View of a Space and want to clear it because every time I go to the space, it is still there. How...

• Question
• cloud
• jira
• jira-cloud

I have a recently created agent that was setup correctly.  Problem is they can not see any of the incident or service requests in Jira.   They get the following error message:  &nbs...

• Question
• cloud
• jira
• jira-cloud

Prior to this weeks most recent release, our team was able to drag and re-order task placement within the same column on our sprint board. For example, we could drag a task to the top of In-Progress....

• Question
• jira
• sprint

This new dark mode that has the bright blue fading to purple is *horrid* and causes a bunch of clashing of colours with labels when looking at the sprint boards and such. A huge block of bright blue ...

• Question
• cloud
• jira
• jira-cloud

I have an automation where I am trying to run the automation this week, but I want the created story to have a start date of next week's Wednesday and a due date of next week's Friday. Here is what I...

• Question
• cloud
• due-date
• jira
• jira-cloud

It has been afecting all spaces of my JIRA Cloud instance, our users are reporting that Quick filters suddently stopped to working.  In the past, once checked the quick filter setup persited as...

• Question
• cloud
• jira
• jira-cloud

Hi, Set up a 3 project/space in JIRA Cloud.    System Requirements Derived System Requirements Subsystem Requirements   I created a work type in each with the title as the name.&...

• Question
• cloud
• jira
• jira-cloud

Hi all, My Business-type Space board layout suddenly changed and I can't get it back. Hoping someone here has seen the same thing or knows a fix. Before (how it worked for months): Board was group...

• Question
• cloud
• jira
• jira-cloud

I can't access my account. It's saying Contact your Jira administrator to request application access

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

When I am in the backlog, or other list issues open in the sidebar rather than in their own tab or in a popup. When issues DO open in their own tab, then the pinned fields box is at the top of the li...

• Question
• cloud
• jira
• jira-cloud

Hi ,    Can we create unique identifier for releases that does not rely on the release name in Jira cloud.   Regards, Suma

• Question
• cloud
• jira
• jira-cloud

Cześć, Wprowadzamy w firmie Jira Service Management. Nasi programiści pracują na projektach Jira i chcemy, aby komentarze z ich zadań były widoczne w ticketach tworzonych przez klientów jako komenta...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

While importing test cases in jira Test Case Importer shows the following error messages. Please explain how to fix? { "errors": [ { "elementNumber": 0, "errors": { "customfield10733": "Field 'cust...

• Question
• cloud
• jira
• jira-cloud

We use GitHub and Jira together and we have configured their integration. I'm keen to have our GitHub PRs link back to their corresponding Jira work items and our GitHub admins appear to have follow...

• Question
• cloud
• github
• jira
• jira-cloud

Adding comments and updating them have become very difficult. Updating a comment Goto a comment where there many comments already available in the ticket. to update a comment, On clicking edit i...

• Question
• cloud
• jira
• jira-cloud

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "ff6dc5c0-8a03-46aa-a13e-0969b121d36a")

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I have github for atlassian configured in my tenant but a couple of users including myself do not see it in our connected apps section of our profile.

• Question
• cloud
• jira
• jira-cloud
• not%20applicable

Currently, a blocker is being placed by QA for the ticket.  Should the ticket simply get moved backwards to "In DEV"?  How can the work of the QA get represented as they are technically tes...

• Question
• cloud
• jira
• jira-cloud

Across multiple projects in JIRA we are seeing OPEN issues in list views with the issue key crossed out. I have tried everything I can to figure this out, but to no avail. I feel like this happened a...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

It used to be that you could set your home page in Jira by clicking on your profile. Then it seems like it just was defaulting to whatever page you had open last. Now, it is just defaulting to a rand...

• Question
• cloud
• jira
• jira-cloud

Hello team, We are considering setting up the native integration between Zendesk and Jira. If we have this set up, and there is a Jira task linked to a Zendesk ticket, what does a user see on the Ji...

• Question
• cloud
• jira
• jira-cloud