Jira

Hi, For JSD, when an agent needs to create a bug for developers, the agent can use the 'create link issue'. This will display a screen where the agent can select to which project they need to raise...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud

I have created a new "priority" field with 4 different values. Where 1 is highest and should have "blocker" icon or similar. 2 is critical and should have "urgent arrow" or similar. 3 is "normal" an...

• Question
• jira
• jira-server
• server

  Been going through older posts in Community on Issue Collector, have found similar posts from way back when but just to be sure, posting a question to get a definite answer.   I would ...

• Question
• cloud
• jira
• jira-cloud

I am using Software project.  I have created around 30 issues in the project.  Suppose I have " KEY-30 ". ow when I create ticket it is giving "KEY-6000", and when i create other ticket a...

• Question
• jira
• jira-server
• jira-software
• server

I require 2 projects with the same epics in them.

• Question
• jira
• jira-administration

Morning Is possible to put a customfield in the transition but in only read, and only in the transitions that I need, but in JIRA CLOUD, not in Server. Thank's

• Question
• cloud
• custom-field
• jira
• jira-cloud
• transition

Having issues linking my new winauth to my old confluence 

• Question
• jira

Hi All, I am new to Proxy and server level configurations. I have installed Jira, Confluence, and Bitbucket on the same Linux Server. I need to hide the port number for all the three applications ...

• Question
• bitbucket
• bitbucket-server
• confluence
• confluence-server
• jira
• +2 more tags...

I am having huge problems with the new edit view in Cloud with attaching images. I can no longer set the size of the image without Thumbnail - which is an absolute show stopper for me. And often I c...

• Question
• cloud
• jira
• jira-cloud

I want to compile individual Scrum Team velocity reports. Currently I see that I need to go to specific Scrum Team board to see the reports, so in my case I have to go to 30 Scrum teams and add data ...

• Question
• jira

Hi,   We are planning to migrate on premise Jira server to Jira Data center on Microsoft Azure  and looking for details like infrastructure sizing matrix. Please help us with details like...

• Question
• jira
• jira-administration

I am looking for required altassian products. very sure that we need JIRA software, time sheets .But how to mange the issues / bugs/ release of software. JIRA software documentation says " it c...

• Question
• jira
• jira-administration

We use Jira to report status. This is entered as a coma on a Jira Issue. Now there is a need to delete the comments. Is it a simple method to delete many / all comments on a jira Issue.

• Question
• cloud
• jira
• jira-cloud

Can you elaborate what is the difference between Pearson One-Jira and Pearson Agile-Jira in detail.Which one is better to use.Explain their features

• Question
• atlassian-marketplace
• atlassian-support
• jira-software

Hello everyone I'm wondering if there is some kind of dashboard gadget, that would look like that: If you imagine a gadget as a box, then on the left side (vertically) there would be listed differe...

• Question
• jira
• jira-server
• server

It's a simple question. We are renewing license and would like to get ahead to purchase before license expiration. We use different account for purchasing for our accountant. She doesn't have ...

• Question
• confluence
• jira
• jira-service-desk

Hello, I am creating a Jira Connect app that involves me creating an issue via the v2 API. When trying to create an epic, I get the error that the epic name must be set. However it turns ou...

• Question
• api
• custom-field
• epic
• issue
• jira
• +2 more tags...

Hello,   Last day when we had to restart our production instance of Jira, on restart the data in db-config.xml about our database connection details got cleared and jira was showing like fresh...

• Question
• jira-software

New to JSD and trying to understand the default workflow for support requests that come with JSD.   When would you transition a request to Pending and when to In Progress? Pending s...

• Question
• cloud
• jira
• jira-service-desk-cloud
• status

Hi all,  I want have security patch list before upgrade jira from 6.1.5 to lastest version. Please support me how to find it. Thanks.

• Question
• jira-software
• jira-service-desk

I have a linux server with JIRA configuration and I have a PFX format certificate. Can anyone provide the steps to install PFX format cert on linux JIRA 

• Question
• jira
• jira-administration

Somehow we figured out how to disable Description editing notification (since it prints the entire description in the notification no matter what's edited), but I can't seem to find a way to disable ...

• Question
• cloud
• jira
• jira-cloud

I see the drop-down while creating a ticket to add "related/blocked" etc, but once the ticket is created... there's no option to edit the ticket or get the related drop-down again.

• Question
• jira-software

mmnmmn

• Question
• jira
• jira-service-desk

Is there any way to retrieve the issue display URL with the Jira REST API? I mean the URL which will present the human readable form, not JSON.  

• Question
• jira-software