Jira

I am looking for support or any upload template for migrating my tickets from MyCollab to Jira. Is there any direct template support to get those existing tickets from MyCollab to Jira. 

• Question
• jira
• jira-administration

We have several customers in our system. It has happened a couple of times now, that a customer by accident got access to another customers projects because we forgot to set Access to "Private" when ...

• Question
• cloud
• jira
• jira-cloud
• next-gen

Import tickets from extern system using Jira Imporassistent Select csv file import Follow next step in order to import new tickets After import, users who have tickets assigned, should get mail no...

• Question
• jira
• jira-server
• server

Hi There, We are used to display Jira Create screen in an Outlook plugin using web forms, currently, for a cloud solution, we depend on the cookies present after user authentication.   B...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

After using this guide, on jira with postgresql i can't see RapidBoards and several other things. it says - it didn't created or i don't have permissions...  and... i can say, that migration...

• Question
• jira-software

In create issue i put a story how i can put multiple issues in these story and how the developer check these multiple issues 

• Question
• jira

When attempting to set up slack notifications for my project - for the 'Issue transitioned to' field it only allows 'All' or 'None'. if i indivudally select the status from the picklist, it just auto...

• Question
• cloud
• jira
• jira-cloud

Ex, When board name switch from "ABC" to "XYZ". Any help would be appreciated.

• Question
• atlassian-support
• jira

Hi Team How to update custom field value, when converting from one issue type to another type? Ex:- We have a custom field named Origin Phase (single select drop down), When converting (Move issue)...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• developer
• jira
• jira-administration

Hi All, What is the difference between Field Configuration and Field Configuration schemes? Could you please simplified.   Thanks! M

• Question
• jira

We tried to flow the instruction to add a workflow to a project.   But under the Project setting, there is no Workflow option. See attached.   How can we find the Workflow option? ...

• Question
• cloud
• jira
• jira-cloud

we upgraded to new version of jira 7.13, iframe is not supporting the new version of jira is their any workaround for this problem

• Question
• jira
• server

Hi Community Members I have a situation, wherein our organization wishes to implement the below scenario: A developer working on a JIRA task cannot mark it as Dev Complete unless the code has been ...

• Question
• cloud
• jira-core
• jira-core-cloud

You can reopen both a resolved and a closed issue in JIRA. What's the practical difference? (besides requiring different permissions to resolve/close issues e.g. if QA is involved) We have some diff...

• Question
• jira

We have requirements and User story. Both are linked to each other using linked issue field. When we are creating reports/filter for requirement, we want to have the linked User story fields to get ...

• Question
• cloud
• jira-software

I am trying to execute a query that will list all the Epics of a particular fixVersion which have stories being worked on by a specific project team. I am able to find all the stories, but cannot lis...

• Question
• jira-core
• jira-core-server
• server

I've created a new board using the scrum layout and I've added story point estimates to each card which are visible in limited views. See attachments. Unable to pull reports nor view this in the back...

• Question
• jira
• jira-service-desk

we are using Jira Service desk and jira software, we need to transfer customers comments into linked issues in jira software automatically. can anyone help on this case   Thanks Shiwanka

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

We are using Jira on Self Hosted platform. We have a limited user license. When user leave the system we want to make them inactive. But by making user In-Active and removing them from all groups doe...

• Question
• jira
• jira-server
• server

Hello, There is a problem with dragging and dropping files in Jira. we use jira at work. when I connect from the office network everything is ok. I'm just dragging file to the browser to attach to ...

• Question
• jira
• jira-server
• server
• vpn

I would like to create a form with 300+ fields. It will be a plain form with no validations on fields. Users will be either entering data or selecting using check boxes / dropdowns. Can I create anot...

• Question
• developer
• jira

How can I Add an Add on in Jira? I cannot find any option to add an addon. Please help. I want to use Reports in a Project. new in the area not sure how to do that.

• Question
• jira
• jira-server
• server

We use JIRA projects as products because the defects from the same product can be moved from one project to another. So far, we have been using Sprints to define the projects, but we are looking for ...

• Question
• cloud
• jira-core
• jira-core-cloud

I click Task, then Assignee and a new user doesn't show up on the list.  Possibly associated: the user can't edit or make task assignments, but can add notes to a task. The user has a standard...

• Question
• cloud
• jira
• jira-cloud

Let say I have a issue type: Bug Inside the issue I have two fields: Bug Type Customer Inside the field 'Bug Type', there is two options: Bug A and Bug B. If I choose Bug A, I want to force us...

• Question
• jira