Jira

Hi to all, is it possible to make Jira Service Desk count time without setting a Goal ? I'd like to use the powerful Start/Pause/Stop SLA counting against working hour calendar but without a goal n...

• Question
• jira
• jira-server
• jira-service-desk
• server
• sla

As of last last Friday (5/17/19) the Tempo plugin for our company's JIRA instance is no longer displaying the "My Work" or "Reports" feature. Has anyone else encountered this issue?  

• Question
• cloud
• jira
• jira-cloud
• tempo
• tempo-timesheets

Hey guys,  So I just conducted an upgrade of my Jira server application (v7.6.1 to v8.1) and all appears to be working well except when i click to open a story. When I attempt to open a story a...

• Question
• jira-software
• jira-software-server
• server

FFS with the latest JIRA release the product is nearly unusable.  I have a board (Agile) and I would like to use Epics for higher level groupings.  How does one make this happen?

• Question
• cloud
• jira-core
• jira-core-cloud

Currently, when I assign an issue to a service desk agent, the agent receives an email notification indicating that he/she has been assigned to that issue. I would like to include in that notifica...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello Guys,  What the Better way to generate reports (to export) and dashbords (on jira) to a project with 4 squads.  for example:  % of conclusion of an epic/story by squad and oth...

• Question
• jira
• jira-server
• server
• squad

Hi,   In the create issue screen the user can view and create an issue for all the other projects in the Jira instance, can we lock this down to a specific user group who are only able to view...

• Question
• access
• jira
• permission
• security

i created a custom count dashboard and i renamed one of the filter names and since then i am unable to view the dashboard.  It just says unknown error occured.  I think the reason could be ...

• Question
• jira
• jira-service-desk

I am using Jira (Jira v7.13.0) and i want to find all the jira tickets i have worked in but have forgot to logged the time i.e. time spent to complete the ticket. I am using following JIRA query. p...

• Question
• jira-core
• jql

@jackbrickey re https://community.atlassian.com/t5/Jira-questions/Duo-Mobile-Phone-broke-Can-t-login-Been-waiting-for-email-for/qaq-p/1087290 Sorry man but that was a terrible response you gave to...

• Question
• jira

We have pre-defined test execution filters that were querying on the label field (among others). After we upgraded to Jira v8.1.0 these filters no longer work as it appears you can no longer query on...

• Question
• filter
• jira
• jira-server
• server
• test
• +1 more tag...

How to make sure the 'Resolution' field stays on 'Unresolved' when an issue status transitions to from 'open' to 'closed'? Now it switches to 'Fixed' but the issue is not fixed. So we want to keep th...

• Question
• cloud
• jira-software
• jira-software-cloud
• resolution
• status
• +1 more tag...

We all know and love Wikipedia. This is not only one of the best ways to check your information. This is also now one of the most popular formats for knowledge sharing on the internet. And not withou...

• Article
• confluence
• jira
• knowledge-base
• ngo
• page
• +2 more tags...

Hi, I have created a Kanban board to get an overview on what epics teams are working on. Sometimes more than one team is involved in an epic and I want to show the epic on the board for all teams. T...

• Question
• developer
• jira

Hi We use both Confluence and JIRA and have connected them to our AD for authentication and user management purposes. We are not using Crowd, nor do we plan to or want to use the service. We have c...

• Question
• confluence
• jira
• ldap

Hi,   I got a task to edit closed issues. As I checked, I can't apply a bulk change edit operation to closed issues. So I need to select the closed issues with a filter, make a reopen transiti...

• Question
• jira
• jira-server
• server

Hello I have an iPhone6 that died last week. I had the Duo Mobile app on it.  I have a replacement phone but the Duo app is not connected.  On Saturday I requested the email got being unabl...

• Question

Hi Jira-Community, I would like to create one Kanban board for two different groups of users. Is my conception feasible? This is our setup: Group 1: unlimited access to Project A (consists of &gt...

• Question
• jira
• jira-server
• kanban
• permission
• project
• +1 more tag...

Hi, we are running a Jira instance (v5.2.10#853-sha1:c0ba268) since a view years now properly. Today we got totaly mixed up screen on the agile board within Chrome and also on IE. Funny thing: 2 o...

• Question
• jira-software
• jira-software-server
• server

The supported platforms page (https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html) lists only Oracle Database 12cR1 as supported Oracle release for Jira. 12cR1 will m...

• Question
• jira
• jira-server
• oracle
• server

Organizations seem to use terms such as "Blockers", "Critical" or "High" to categorize their software development defects.  But they are all almost the same.  Are there any best practices f...

• Question
• jira

Could you please provide me the JIRA Upgrading notes document / Suggestions.

• Question
• jira-software

We use Jira as a ticketing system which has numerous open, closed, pending issues under different components and labels. So i use confluence fo reporting those numbers. I use the “jira issue/filter” ...

• Question
• confluence
• jira

Hi, I have a created a structure in XRay :- Test Plan -> Test Set -> Tests When I call the /export/test endpoint, all of the correct tests are exported and I am able to run the downloaded fe...

• Question
• cloud
• jira
• jira-cloud
• xray

Hi,   is it possible to make a custom field mandatory as soon as it is added to a sprint? We also have the JMWE but I could not figure it out.   I found some old issue, but it's ~5 yea...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira