Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Permanent 403 error - for some clients

Stefan Lesting
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 5, 2019

Hi guys,

I am new to JIRA. So sorry, if the question asked is bothering.

My question: Some clients intended to work in our fresh installed Jira System receive a 403 error page w/o even have had the chance to login. Other can login w/o problems.

We set up a JIRA instance and experienced a ackward failure the first day. Maybe due to Hosting company, maybe because of trying to use the JIRA App for iOs. Can't tell.

Since 4 days now some clients do show the mentioned 403 page.

On one of those Clients (Win10) diverse Caches have been deleted/reseted.
It is also not due to internet provider. This phenomena shows up on mobile providers as well as on landline dsl. Also the server (CentOs7) has been restarted serveral times now.

Somebody any idea?

With many thanks in advance.

BR
Sebstian

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events