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How can I add new Issue from jira servicedesk to jira software?

How can I add new Issue from jira servicedesk to jira software?

I have Jira Servicedesk and Jira Software. If I have a ticket in Jira Servicedesk but I realized that it is a developer issue I want to create a new issue in Jira Software for developers. How can I do it? How can I reach Jira Software projects and create a new issue in Jira Software?

Could you help me, please?

1 answer

0 votes

Hello,

you could create a linked issue.

Linking issues

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The problem is that I cannot choose Jira Software projects and issue types from Jira Servicedesk and vica versa.

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Comment

It might be that you don't have correct permissions, eg link issues.

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How can I add new Issue from jira servicedesk to jira software?

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