We are using Jira Cloud and have an email handler set up that will create a new case. That is working just fine. If you know an Issue ID, is there a way to email the handler with that Issue ID so tha...
NOTE: I am using JIRA's new next-gen projects. This question is specific to that -- I have a bit of a unique use-case, I have projects (epics) that have many sub-tasks. ...
Hi, I'm using JIRA as AuthServer for Confluence, after update JIRA to 8, the Confluence not logging anymore.. Confluence version: 6.14.3 Confluence WITH - OLD JIRA version: v7.12.3 - WORK...
I need to end that subscription for everybody
I'm configuring my project workflow and have figured out how to clear out the Assignee value when an issue is moved back to Backlog by adding a post function to the "Backlog" transition (Update Issue...
Hello, I would like to return a list of all issues that are dependencies in another project. Example: Project 1 has Story A and has a dependency on Story B in Project 2. If I create a li...
When JIRA's mail handler creates an issue it puts the email body into the issue description but does not capture who the email was sent to (in addition to the mail handler inbox). Use case: user emai...
When I create a custom filter and click on it, the filter links me back to the top level JIRA Software interface outside of the project I was targeting. For example, the following query: project = ...
In the Releases Page for a given project -- we have Release button; when I press the button status goes from Unreleased to Released. I need to do the following: When I press the Release button ...
Until recently I had only one dashboard. Now I have two. Whether because of that change or not, not when I click on the "home" logo (my company logo in this case) I see my dashboard, but&...
Hello - I was just on a call with a customer that wants a new project created. I let them know that the best practice was to limit it to 7 or less characters. He asked why? I didn't have a good answe...
Hello! Sometimes, when linking a confluence page to an issue, I get this message. I'm not sure what's going on and how to fix it... The message makes me think that it is a problem with my c...
Hi all, have any way to remove this flap?
How can I view the time, date and who granted user access to JIRA Cloud or Confluence Cloud?
so I can extract all fixed Jiras from the dashboard. Thanks
when i downloaded jira. the software says view license key and then im prompted to put in my server id which i have looked everywhere to find. I was told to go jira wizard to find it but its the same...
The workflow has been up an running for quite a while this just popped up. No other transitions have shown this problem at this time, or at any time. Not even sure where to start looking!...
I am planning on using a staging jira cloud to restore a backup from production, remove all next gen projects and make a backup for server. Will restoring one cloud to another set the URL, u...
Hello, I'm using a script listener to make updates to a custom field on an Issue Update event. In order to do this I need the specific key to the issue from the event. I looked at documentation for&...
Hello, I got an error while starting jira (Error message: Unexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check the logs for details) E...
Aside from using the old view (what I'm doing now), how do I log time against the previous day when using the new view? When using the new view to log time, I don't see a way to choose the date wh...
Just signed up for 7-day trial of JIRA cloud. Trying to test the API, doing a POST to /rest/api/3/issue using Basic auth with the credentials I specified when signing up for the trial.&nb...
I used to be able to see my external links on my issue page, just below my linked issues, but the new view has them hidden. How do I find them in the new view?
I have configured jira and sso on different VMs,integrated there users and groups also. Edited seraph-confg.xml and crowd properties also. Now after SSO only crowd users should be able to login...
Hi all. So I want to use a Groovy script to hide a transition from issues that have Priority = Critical (or Priority = High but let's start with Critical). I.e. use this script as a Condition. I've...
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