Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why would a JIRA issue show different epics when viewed from a board and from issue detail?

Heather Courtney June 12, 2019

I have a handful of JIRA issues which display Epic A when I review the team board.  Any other view of the issue (Issue detail, edit issue, etc) shows Epic B, which is actually correct.  When I edit the issue and delete Epic A, then edit again and add Epic B, then go back to my board, it invariably reverts back to Epic A.  Has anyone seen this problem?  Why might this happen?

2 answers

1 accepted

0 votes
Answer accepted
Tom Lister
Community Champion
June 12, 2019

Hi @Heather Courtney 

This sound like a difference between the lucene indexing and the database. Can you run a reindex as administrator?

report tend to use index data. Issue screens come from the database.

Heather Courtney June 14, 2019

A re-index did correct the issue.  Thank you all for your help!

0 votes
John Funk
Community Champion
June 12, 2019

Hey Heather - Welcome to the Atlassian Community!

That's very interesting. Can you provide a screen shot of each views?

Heather Courtney June 12, 2019

JIRA screenshot.png

Heather Courtney June 12, 2019

The gray epic on the right is the correct epic, and it shows on every screen this way, except on the backlog, which shows the orange epic on the left.  

John Funk
Community Champion
June 13, 2019

Agree with Tom below - see if a re-index will solve it. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events