Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I need to automatically transitions a subtask to a status, when its parent task transitions

Heba Rezk June 12, 2019

I have two workflows, one for parent level tasks and stories, and the second is for development sub-tasks

I need a sub-task to transitions automatically to a specific status, when its parent level issue moves.

i could not do it with post functions, and i don't need any Add-on for it

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2019

Hi Heba,

Welcome to Atlassian Community!
For a ticket to automatically change status, it will be necessary to use an add-on for that, since Jira Software doesn't have built-in automation and Jira Service Desk, even having built-in automation, there are no triggers to change sub-tasks status.

I was able to make this work by using the add-on Automation for Jira. There is a free version that you can use to test and check if it works for your environment.
- Automation for Jira - Cloud Lite
Automation for Jira

Here is an example that worked, in this case when the parent transitioned to any status, the sub-tasks were transitioned to "Done":

Screenshot 2019-06-20_10-10-53.png

Hope this helps!

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events